Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Counterfeit cell phone

Complaint from Moonrabizmom on 16 August 2020 about Wish.

I ordered an S30U Plus phone. I attempted to activate, and failed with several providers, wasting over 14 hours. When I looked up the IMEI, it was registered as an Apple Ipad Pro. It is a phone! Read more

Comments: 0
Rating:

Extremely poor customer service.

Complaint from Visaused on 16 August 2020 about Wish.

Wish has an automated customer service complaint system that gives the customer limited choices. Emailing Wish seems to be the same. Taking customers money with no product delivered even after waiting months. Wish does not answer your questions directly. Same... Read more

Comments: 0
Rating:

my i tem take long

Complaint from Zakariya on 16 August 2020 about Wish.

Hi I order the batteries from wish company on June i sill no received my item I checked my account they said 25 of September the item will be arrive to my address is take 4 months for the delivery... Read more

Comments: 0
Rating:

wheres my refund

Complaint from emma82 on 16 August 2020 about Wish.

I purchased 3 dresses last month and they were not a good fit so after endless emails to try and get a return approved I finally got sent the return labels I then at my own cost used a tracked... Read more

Comments: 0
Rating:

No refund or item received

Complaint from Crossmark1 on 16 August 2020 about Wish.

I ordered 50 rolls of toilet paper in March , now August and not received . Item was not shipped as there was no tracking info and none provided ob request . I asked for a refund or a re... Read more

Comments: 1
Rating:

trouble in ordering

Complaint from Anfal UWU on 16 August 2020 about Wish.

so I ordered 3 my things on May 19 and the delivery date was July 18 something and then I waited for almost 2 months, so when it was June I received a message from p.o box UAE that your... Read more

Comments: 0
Rating:

Wrong item sent

Complaint from Strizzy straight on 15 August 2020 about Wish.

I ordered a few items back in may...... I been patiently waiting for my items, when the item came, it was supposed to been 2 shirts I ordered along wit a few more items. I received package today inside... Read more

Comments: 0
Rating:

Shoes not delivered

Complaint from Ald76sld on 15 August 2020 about Wish.

I ordered shoes two months ago. I tried to talk to someone in customer service to no avail! I want my freaking shoes. You took my money!!!! REALLY! Read more

Comments: 0
Rating:

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