Complaint: Return and refund incomplete

on 26 December 2020 about Wish in category Retail Company

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My complaint:

I tried to return a defective item so was sent the return label and allowed to return it. After receiving ation of delivery from Hermes I caused up wish about my refund only to have several message threads of robots telling me to provide more information. Every time I would give all details they require they will send the same message.

0 0 vote
Justified complaint?

Suggested solution:

Refund me the £70 as promised

Return and refund incomplete
Return and refund incomplete
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