How it works
How to file a complaint against a company
Tell us what happened. We write the complaint with you, publish it, push it to the company, coach you on the next step and escalate when the company stays quiet. This is what happens from the first word to the result.
Why use our complaint platform?
Written in minutes
We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.
We will make some noise!
Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.
Your personal case coach
Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.
You are not alone
Join 73,522 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.
From your story to a result
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1
Tell us what happened
Which company, what went wrong, what you have tried and what you want. A few minutes in the chat and your complaint is written: clear, factual and hard to brush off.
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2
Confirm it from your inbox
One click on the link we email you and your complaint is live on its own page. That click also opens your case file, where you can follow everything.
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3
We push it to the company
Your complaint does not just sit on its page: we put it in front of the company. Want more pressure? Your case file shows the options.
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4
Coaching and escalation
Your case coach tells you what to reply, when to chase and when to escalate. Does the company stay quiet? We have escalation routes to the relevant authorities, and your case file keeps the record you need for that.
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5
You close the case
Got what you wanted? Mark the case as resolved and the page shows the company fixed it. Until then your complaint stays public.
Good to know
Does it cost anything?
Writing and publishing your complaint is free. Extra pressure on the company is optional: your case file shows what is available and what it costs before you choose anything.
What do I need to have ready?
The company name, what happened with dates and amounts, what you have tried, what you want, and if you have it, a photo or screenshot. Your first name goes with the complaint; your email address stays private.
Can I complain about a company that is not on Complain.biz yet?
Yes. Give us the name and the website and the company gets a page together with your complaint.
Do companies answer?
Many do, some do not, and no one can force them. What we can do is make ignoring you expensive: a public page, direct pressure and escalation. Companies can register their business and reply in public, marked as an official reply.
Can I remove my complaint later?
Yes, and you do not have to ask us. Mark it resolved at any time, or delete it for good from your case file: the public page, your story, your evidence and your chat with Bizzy all go, and we keep no copy. It is your complaint, so it is your call.