Press
Complain.biz in the media
Newsweek, The Sun, Bitcoin.com News and others have quoted our founder Tom Blok and pointed their readers to complaints on our website.
- 13 articles · 7 outlets
On the record
Quoted in the press
Being a digital native doesn’t necessarily mean you’re scam-proof. In fact, it’s kind of the opposite.
Gen Z and Millennials Warned of Phone Danger
Data derived from customer complaints can be a goldmine for improvement, something we’ve seen firsthand on our complaint platform.
Complaints From Crypto Users Can Be ‘a Goldmine for Improvement’ Says Tom Blok
Platforms meeting genuine concerns with silence or automated apathy is unacceptable.
I bought £315 ‘Dior’ bag on Vinted but within days I feared for my life – inside the ‘hell’ of shocking seller disputes
The idea is to shift the customer’s mindset from simply expressing dissatisfaction to thinking constructively about what they want as an outcome.
The Best Way To Deal With Entitled People, According To Customer Service Reps
Coverage
More articles
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‘Damages I didn’t do’: Woman rents Toyota Prius for $218 on Turo. Then she sees $1,737 charge
Links to a complaint on Complain.biz from another Turo renter charged for damage.
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Vinted app went down leaving shoppers and sellers unable to log in
Points Vinted users who are unhappy with how they were treated to Complain.biz.
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Vinted app went down leaving shoppers and sellers locked out of accounts
Points Vinted users who are unhappy with how they were treated to Complain.biz.
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“Cancel”: Karen’s Outburst Gets Her Credit Card Shut Down In Seconds
Quotes Tom Blok of Complain.biz on steering an angry customer towards a solution.
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Vinted app went down for thousands of users leaving them unable to buy and sell items
Points Vinted users who are unhappy with how they were treated to Complain.biz.
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I tried claiming on Premier Inn’s ‘good night’ guarantee – I’m one of many whose claim was rejected for baffling reason
Quotes Premier Inn complaints published on Complain.biz.
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Urgent warning for Vinted sellers as thousands left waiting MONTHS for cash due to payment glitch
Points Vinted sellers who are still waiting for their money to Complain.biz.
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Taylor Swift, Oprah Social Media Scams Cost Americans Billions
Quotes Tom Blok on deepfake scams and cites a bitcoin giveaway complaint on Complain.biz.
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Why Customers Are Complaining That Alcohol Is ‘Ruining’ Cracker Barrel
Cites a Cracker Barrel complaint on Complain.biz about staff pushed to upsell alcohol.
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