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🧮 The last 24 hours we have received 17 new complaints

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Fraudulent Charges

Charged for a 1 year subscription without my consent.

A fraudulent wallet that stole millions...

Hello! I am a journalist. I am investigating the Freewallet project. According to the information we found, Freewallet is a multi-currency wallet that makes it easy for users to store and manage their cryptocurrency. However, we are convinced that this...

Date night tickets

The date night passes were out in a matter of seconds, this was very frustrating. How many passes were issued, and how long was it available. I feel that this was a gimmick and not properly set up.

Complaint Regarding Night Storage Heaters...

I am writing to bring to your attention a concerning issue that has arisen following the recent installation of a smart meter at my residence. Since the installation, I have encountered significant problems with the functionality of the night storage heaters...

Will not release my funds

Freewallet decided to hold my funds and suspend my account services while asking for proof where funds came from. This was provided over and over. Then they ask where the person who sent you the funds received them from. This...

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Order 53535240984 - legal complaint

Hi - I Have been requesting since January 2nd to return 5 items from order 53535240984 and have received no help from the customer service. Appalling. Please send me the return label ASAP so I can return these items and be refunded....

Exorbitant price of windows and not...

I am an older woman who mistakenly purchased 4 double hung windows. Three windows sized 23 x 58 and a window 35 x 59. The price of the 4 windows is $16,786.44. After paying deposit of $500.00 the total is...

Can't access account - have been raising...

Updated phone software and lost authentication app Have raised via help page multiple times over 3 months and still no action/reply

Direct Express Serious Issues

I am now a widow and single mother after tragically losing my husband to cancer. My son is entitled to Social Security benefits since his father passed. At this point, I am now six months into trying to deal with...

Poor Customer Service | Broken Wine...

Dined on 1/28. Server came to bring our drinks and lost control of her tray and dropped a full glass of red wine on the stone tabletop and it smashed glass all over our table and red wine splattered all...

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inexplicable deduction of...

I reacharged #200 aitel airtime from my bank early yesterday morning, l was credited by Airtel but as l want to use it to buy data, the credited airtime no more to be find. Please do the needful

Warning and removing spins

I got this warning, and would like to understand why?

Disgusting Commercial

Totally disgusting and biased commercial. They can advertise the medication without showing us the typical types of people who may need it.

Disgusting HIV medication...

On every commercial there should be an option to skip this commercial or any other commercial that offends people of there own choice on what they want to see

Not refunded for item I sent...

Same happened to me about 3 or 4 times now! Now there's a new thing. My item has been removed from the box, revealed with some cheap tape and delivered empty. With my before pictures and buyers after pictures...

Deposit approving issue

I have the same !! Did anyone ever actually get paid ??

Fraudulent Charges

I have had the same issues. Customer service is no help. This company is very deceitful, and they do everything they can to ensure your account will be charged. Very dishonest and greedy company.

A fraudulent wallet that stole...

Hello,  First and foremost, we must emphasize that Freewallet operates with transparency and integrity. Our platform strives to provide users with a convenient and secure means of storing and managing...

suspended account for no reason

Did they ever unsuspend y’all account when they say it’s temporary suspended and will resolve in 4 days did it take 4 days until y’all was able to get back into y’all account what’s going on...

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