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Complaint from Nadejda on 02 August 2025 about Coin Master.
Защо не мога. Да вляза Read more
Coin Master Complaints Service & Advice
Most Common Coin Master Complaints and Tips
While Coin Master is a popular mobile game, complaint data from our community indicates several recurring issues that players have faced. Common complaints include account deletion requests being ignored, unauthorized charges on debit cards, and gameplay perceived as rigged or unfair. Additionally, users report losing spins without explanation, encountering suspicious activity, and dealing with unresponsive customer service.
To avoid these issues, ensure that your account information is secure and monitor your transactions closely. If you encounter problems, contact customer support immediately, document all interactions, and keep evidence such as screenshots. For purchases, consider using a payment method that offers consumer protection.
How and why file a complaint about Coin Master?
Do you have a dispute or had a bad customer experience with Coin Master? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Coin Master.
Coin Master Customer Sentiment: Neutral
Our sentiment meter has detected that Coin Master complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coin Master, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 27, 2025
Coin Master complaints chart
We have received 4 complaints about Coin Master over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Coin Master complaint statistics
Curious about Coin Master's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
4643
Total complaints
4638
Open Complaints
0
Complaints pending
5
Complaints resolved
1.3
4643 ratings
Bad reviews about Coin Master: (4643)
Helpful experiences shared by verified Coin Master customers. Search, discuss and connect with other people in our community.
AVOID Coin Master!
Complaint from Dwight M on 25 June 2025 about Coin Master.
WARNING about Coin Master! Coin Master has consistently proven to be a game with extremely misleading practices and utterly unhelpful customer support. My recent experience with their Plant Buddies event perfectly illustrates why players should be wary. I invested time and even... Read more
Encourages gambling
Complaint from Jcgames on 11 February 2025 about Coin Master.
The game encourages gambling. I was battling with a gambling addiction and the game made matters worse. I spent thousands of pounds on the game and not once did they reach out to see if something was wrong! Sometimes spending... Read more
Purchases through game that I did not make
Complaint from Beckas on 26 November 2024 about Coin Master.
I have multiple purchases on my bank account that I did not make and I would like to have a full refund thank you Read more
Reward Trap
Complaint from ldgrchrd0606 on 20 June 2024 about Coin Master.
As an add on bonus for reaching a spins reward Coin Master offered an older quest called the Desert Quest. This is one of the quests players are offered as they begin to excel in the game. It is offered... Read more
They won’t delete my account, two unauthorized charges
Complaint from che331 on 22 May 2024 about Coin Master.
I am having trouble and getting the run around from Coinmaster when I asked for my account to be permanently deleted. I have noticed two unauthorized charges from Coinmaster. Read more
Rigged
Complaint from CelinaMagana on 15 May 2024 about Coin Master.
This game is rigged to make you spend money. Once you’re at the point of almost winning, it is made to where you miss it so you have to purchase more spins. This game is addictive and you spend money... Read more
Coin master completely unfair gameplay to their customers!!!
Complaint from Kaykaytrip on 10 May 2024 about Coin Master.
I started playing about six months ago and little things I’ve noticed where I buy something I log out go back in and my spins are cut in half or different events change numbers. I tried to write support multiple... Read more
Aprox 25k spins lost in a single spin.
Complaint from LisaS on 15 March 2024 about Coin Master.
I had about 25k spins, I took one spin and it went from about 25k down to a little over 500, the highest possible bet is 6k, so it would have been impossible to go down that far in a... Read more
Unexplained suspicious activity
Complaint from Angie K on 02 March 2024 about Coin Master.
Hello. I would like to know the details of what was the supposed suspicious activity I’ve done. To my knowledge I haven’t done anything wrong. Read more
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