Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Wrong recipe given no refund dollar amount

Complaint from Tiffney on 27 April 2024 about Family Dollar.

Used debit card ran card for 8 and added cash back 25 didn’t allow tried again at ten and it went threw but worker deleted transaction checked my act shows 24.99 taken that day and time and that store number... Read more

Comments: 0
Rating:

Harrased discrimination thrown out

Complaint from saldanagia47@gmail.com on 23 April 2024 about Family Dollar.

Harrased followed by every step I took kepted discriminating against me and child and told to leave the store every item I touched asked to take it to the counter didn't let me shop in peace destroy my mental health... Read more

Comments: 0
Rating:

Racial remarks and being thrown out of the store

Complaint from Jessica schiafone on 22 April 2024 about Family Dollar.

I entered the store At 9:34 PM, the store does not close until 10 o'clock P. M. I was purchasing several items from my boyfriend. Was in line putting money on his cash App card. The lady at the register... Read more

Comments: 0
Rating:

Blank check fraud robbery

Complaint from Zacharytylermartin on 12 April 2024 about Family Dollar.

I had bought a cell phone and phone time from there and was going to write a check but I just started using checks for the first time and one of the two employees told me to just sign it... Read more

Comments: 0
Rating:

Filthy and nothing stocked

Complaint from Mack daddy on 06 April 2024 about Family Dollar.

Every time I go to my local family dollar they never have what I need in stock so I have to go elsewhere and almost every isle I walk down I'm tripping over things placed in the isle's or there's... Read more

Comments: 0
Rating:

ongoing ADA violation from manager

Complaint from Mechelle on 21 March 2024 about Family Dollar.

On 3-15-24 store manager, announced upon my arrival that corporate no longer allows and dogs ,service otherwise in their store and she will refuse to serve me. I told her that you can't do that because it is against the... Read more

Comments: 0
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Phone

Complaint from Pusho on 21 March 2024 about Family Dollar.

I just came in and the register woman was on the phone while im standing waiting for her and look at me like is my fault for i came up to bother her message on her phone and scanned product... Read more

Comments: 0
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Faults accusation

Complaint from akbennett33 on 20 March 2024 about Family Dollar.

Got accused of steeling so if it is not corrected today I'm filing law suit for slandering with faults accusation Read more

Comments: 0
Rating:

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