Family Dollar Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Family Dollar over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Family Dollar's offerings.

Sentiment data last updated on March 19, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 260 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1891
Total complaints
1888
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1892 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1891)

Authentic experiences shared by our community for your benefit.

Poor attitude

Complaint from Bigtim3288 on 19 March 2024 about Family Dollar.

Went to the store at 9:02 pm to grab two loaves a bread real quick so I could make my lunch for work tomorrow. But when I got there the door was locked but the hours sign said 10 pm... Read more

Comments: 0
Rating:

Manager

Complaint from lagordadeoro7119@gmail.com on 18 March 2024 about Family Dollar.

I came in today on 3/17/24 to return Albanese gummi bears. The manager replied to me with I will not return these items because I could have injected the bags to kill people and I lost it. Another employee witnessed... Read more

Comments: 0
Rating:

Pricing

Complaint from Mmyy on 11 March 2024 about Family Dollar.

I was just in family dollar on corner of country club and Murchison rd the sign says 3 for 3 RCA behind and Sunkist when getting to register they rang up regular price . So I questioned sign still should... Read more

Comments: 0
Rating:

Slander/humiliated

Complaint from vsullivan on 06 March 2024 about Family Dollar.

As I entered the store the radio was extremely loud, I proceeded to grab the things I needed, the cashier yelled at the worker as they were busy stocking the merchandise, the worker replied “what?”, the worker stopped at came... Read more

Comments: 0
Rating:

Bad customer service

Complaint from MCKTheGreat on 03 March 2024 about Family Dollar.

I walked into this family dollar to return a item with the original receipt at this family dollar, they refused saying they couldn't return or exchange without the original receipt which I did have. When I stood up to her... Read more

Comments: 0
Rating:

LED Light Installation Disrupting Area Citizens

Complaint from abak24 on 26 February 2024 about Family Dollar.

Please help! Submitting this inquiry about the outside store lighting. Earlier in Feb of 2024, new LED lights were installed in front of the store. I am a citizen of Maumee that lives right across from the store on the opposite... Read more

Comments: 0
Rating:

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