Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

why the deadly information.about the store manager named Bethany.who had signs and symptoms.before doctor test results.said she had it and got it.coronavirus .still not being showed by your company.district manager on whom knew it,before letting her go do to the... Read more

Comments: 0
Rating:

Old Food

Complaint from meyarah1 on 30 June 2020 about Family Dollar.

I purchased some powdered donuts and they were a month old. i tried calling the store phone several times and no one answered. Read more

Comments: 0
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Manager

Complaint from SickofFD on 29 June 2020 about Family Dollar.

Manager I think her name is Doris. Very rude, lazy, condescending, does not do anything in the store. The store is filthy overloaded with boxes and totes. She sits in the back room does nothing. The previous managers were so... Read more

Comments: 0
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Check REFUSED

Complaint from gdwg2005 on 29 June 2020 about Family Dollar.

I AM A ARMY VETERAN Check refused Showed cashier on my cell app the amount of my checking account (amt showed enough to cover the cost Receip Read more

Comments: 0
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Cashier was extremely rude

Complaint from Paultims83 on 28 June 2020 about Family Dollar.

The cashier had gotten extremely rude tone because she couldn’t hear what cigarettes I wanted. I guess that’s why. And when I spoke to the manager she just looked at me like I was not even a concern. This happened... Read more

Comments: 0
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Wearing mask

Complaint from Jhm on 19 June 2020 about Family Dollar.

We went in your store . The store clerk said we must wear a mask to enter I told them it's not the law. But it's ok they dont wear a mask we have too its double standard. I'm... Read more

Comments: 0
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Rude and unprofessional

Complaint from JLK on 18 June 2020 about Family Dollar.

6-18-20 around 11am I was trying to shop in this store when a series of rude and unprofessional behaviors happened . I was attempting get merchandise when 1 associate ( I use associate loosely ) walked right in front of... Read more

Comments: 0
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Assistant ManagerEmployee

Complaint from Casper09 on 14 June 2020 about Family Dollar.

The Assistant manager is a DISTANT relative (Not even related, was a friend of the family) that we do NOT associate with anymore because he was violent towards us so my mother just passed away on 06102020. He posted her... Read more

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Assistant Manager Employee

Complaint from Casper09 on 14 June 2020 about Family Dollar.

The Assistant manager is a DISTANT relative that we do NOT associate with anymore because he was violent towards us so my mother just passed away on 06102020. He posted her obituary seeking attention and when he was asked politely... Read more

Comments: 0
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return

Complaint from tired of family dollar on 14 June 2020 about Family Dollar.

i bought a universal remote for my tv , but it doest not work and the store refuse to give me my money back , manger said because of the 2020 virus , there is no sign in the store... Read more

Comments: 0
Rating:

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