Commercial
Complaint from Vermite on 13 February 2023 about Jackson Hewitt.
Obscene Jackson Hewitt commercial. I will never use their services. Read more
Jackson Hewitt Complaints Service & Advice
Most Common Jackson Hewitt Complaints and Tips
While Jackson Hewitt has been a trusted name in tax services, our community has raised significant concerns about their recent advertising campaigns. Common complaints revolve around their "What the Buck" commercials, which many customers find offensive, vulgar, and in poor taste. The repeated use of implied inappropriate language has left a negative impression on viewers, leading to numerous reports of dissatisfaction.
To avoid frustration, we recommend voicing your concerns directly to Jackson Hewitt's customer service and providing specific feedback on how the advertising could be improved. Additionally, considering the wide array of tax service providers, it might be beneficial to explore alternatives that align better with your values and expectations.
How and why file a complaint about Jackson Hewitt?
Do you have a dispute or had a bad customer experience with Jackson Hewitt? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Jackson Hewitt.
Jackson Hewitt Customer Sentiment: Neutral
Our sentiment meter has detected that Jackson Hewitt complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Jackson Hewitt, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
Jackson Hewitt complaints chart
We have received 0 complaints about Jackson Hewitt over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Jackson Hewitt complaint statistics
Curious about Jackson Hewitt's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
474
Total complaints
473
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
474 ratings
How to contact the customer service of Jackson Hewitt?
Below, you will find the contact information for the complaint department of Jackson Hewitt. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-234-1040
Corporate HQ address:
10 Exchange Pl Fl 27 Jersey City, NJ 07302 United States
Contact form:
The corporate office of Jackson Hewitt is located at 10 Exchange Pl Fl 27 Jersey City, NJ 07302 United States. You can contact the customer service of Jackson Hewitt by calling 1-800-234-1040. If you want to reach out to Jackson Hewitt through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Jackson Hewitt: (474)
Helpful experiences shared by verified Jackson Hewitt customers. Search, discuss and connect with other people in our community.
Save your money. Do it yourself
Complaint from SHAY13 on 12 February 2023 about Jackson Hewitt.
Very UNPROFESSIONAL. Over a dozen phone call interpretations. Agent kept loosing her place w me due to constant phone calls of walking people through their job. It took over 90 minutes to get through my taxes. Ridiculous. Still... Read more
What the … commercial
Complaint from Sharon B on 11 February 2023 about Jackson Hewitt.
Find commercial offensive and in poor taste. Would not go to Jackson Hewitt because of this. Read more
Jackson Hewitt Commercial
Complaint from Jazzy55 on 09 February 2023 about Jackson Hewitt.
While me and my husband were watching television and What the Buck? commercial was airing. My husband looked at me and said, Did he just use the F word? I told my husband it was implied to be the F... Read more
Commercial
Complaint from Meandgod on 06 February 2023 about Jackson Hewitt.
Never do business with them again!! Hello hr block!!!! Read more
New Commercial
Complaint from M.J. on 06 February 2023 about Jackson Hewitt.
The new what the buck commercial is a new low. I have watched television deteriorate over the years in major ways, but this really disappointed and disgusted me. Who needs vulgarity to sell tax assistance? If you do the job... Read more
What the buck
Complaint from Go buck yourself. on 06 February 2023 about Jackson Hewitt.
My 11 year old son just turned Playstation off, put the input mode back on Dish television, and the first thing we hear is what the buck. I was so mad and beside myself that (especially a commercial... Read more
What the buck are they thinking
Complaint from Utahwoman on 06 February 2023 about Jackson Hewitt.
Jackson Hewitt's new commercial has hidden all time low for commercial standards. I could not believe what I heard and what my grandson who is four heard. I had always thought that Jackson Hewitt was a reputable company but... Read more
JACKSON HEWITT
Complaint from nanbin on 03 February 2023 about Jackson Hewitt.
The new What the Buck commercial is so OFFENSIVE..Using Smut to sell advertising is never a good idea. I have made it my goal on soical media to do as much damage to Jackson Hewitts reputation as possible due... Read more
new commercials
Complaint from Rockhound on 03 February 2023 about Jackson Hewitt.
What were you thinking? You lowered the class of your company with all the Buck Yeah stuff. The world is going downhill as it is, with all the ghetto language, crime, etc. You're telling kids its okay to talk that... Read more
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