Jackson Hewitt complaint: Save your money. Do it yourself

Name: Save your money. Do it yourself
Item: Jackson Hewitt
Rating: 1
Author: Sheila

Open 12 Feb 2023 189 views Financial Services

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Filed 12 Feb 2023 by Sheila

Very UNPROFESSIONAL. Over a dozen phone call interpretations. Agent kept loosing her place w me due to constant phone calls of walking people through their job. It took over 90 minutes to get through my taxes. Ridiculous. Still waiting on a document they were supposed to mail out.

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Case details

Status: Open
Company: Jackson Hewitt
Filed: 12 Feb 2023
Rating: 1/5
Desired resolution: A refund or partial refund would be amazing. All my documents returned.
Problem: Distracted agent, slow service, document not sent
About: tax preparation

Progress

Filed
Company notified
Company replied
Resolved

12 Feb 2023 Complaint filed and published
12 Feb 2023 Message from Bizzy: we notified Jackson Hewitt about this complaint.

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