Are you ready to take your customer service to the next level?
Every organization has to deal with complaints sometimes. On our platform you can show your (potential) customers that your brand takes complaints seriously!
Think of it as an opportunity to improve your business.
We believe it's important to be present wherever your customers are. With a business account you can start the conversation with your customers and mark complaints as ‘resolved’. This will result in positive advertising for your business!
Every company receives complaints from time to time. We think you should treat a complaint as feedback. It's a unique opportunity to turn unhappy customers into a brand advocates.
Complaints can be handled easily through our platform. Or use our API which you could use to resolve complaints directly in your own webcare systems.
Our users leave behind all necessary relevant information, which will help you to process complaints much faster. We don’t accept anonymous complaints.
Complainer data insights
New complaint notifications
Resolve complaints through our platform
All React features
Positive feedback stream on business page
New complaints will be published after 7 days
Resolved complaints will be archived offline after 6 months
Customized Search Engine appearance
