On this page you can see which complaints are submitted about Direct Express.
Whatever your complaint about Direct Express is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Direct Express complaint' button.
2. Describe your complaint in detail, and suggest how Direct Express should resolve it.
3. Submit your complaint directly to Direct Express and mention that you posted your complaint on Complain.biz
Complaint from Munchoh on 27 March 2020 about Direct Express in category Payment Providers
On March 10th a fraudulent charge was made on my card for 113.00 from next directory I've been calling everyday the representatives at direct express keep giving me the run around about refunding my money it's now the 27th and... Read more
Complaint from Jimi J on 27 March 2020 about Direct Express in category Payment Providers
I have over $5K in BS charges on my card. My claim was denied. I've called over 100 times. I've asked for dispute resolutions paperwork I have received Nothing. The websites that took that money are now gone. I believe... Read more
Complaint from Kimmies1 on 26 March 2020 about Direct Express in category Payment Providers
$109 was taken off my card I did not authorize and direct Xpress lies said they would put it back on in 10 days during investigation I call everyday they keep putting me off saying still under investigation I filed... Read more
Complaint from Kmarie46gapch on 25 March 2020 about Direct Express in category Payment Providers
Direct express denied my claim to replace money stolen from my card which was taken out February 4th 2020 !! The investigators have put in for search warrant however I called and reported this card lost almost 2 weeks before... Read more
Complaint from Gardner on 24 March 2020 about Direct Express in category Payment Providers
I have been incarcerated for the past year and recently moved to a CRR. My Direct Express card was shut down during my incarceration. I have attempted to get my card re-activated and have sent them all information that they... Read more
Complaint from Bridgit on 23 March 2020 about Direct Express in category Payment Providers
I went to my bank on March 12th to have 2500 taken off my Direct Express card and it was declined. I’ve done this often and have had 10, 000 taken off at one time. Not sure why it... Read more
Complaint from ATR on 20 March 2020 about Direct Express in category Payment Providers
My money went on my card on March 3rd at 1:00 am and almost immediately someone downloaded 200 dollars and 1800 dollars onto prepaid cards and my money was gone I immediately called to report spent approx 28 hours on... Read more
Complaint from clh on 19 March 2020 about Direct Express in category Payment Providers
I have an issue requiring me to call their CS number 1-888-741-1115. I have now been on hold in excess of 2 12 hours and there is NO other way to contact them Read more
Complaint from Charlesworth on 18 March 2020 about Direct Express in category Payment Providers
In the beginning of March I had authorizes charges to my account, I called them and they told me to call the company who charged me which was simple mobile, I called simple mobile which I don't have an account... Read more
Complaint from DANIEL THOMAS BLEDSOE on 16 March 2020 about Direct Express in category Payment Providers
My card has been blocked for access for a month now. Every time I call it is a different story with a new fix they say will open the card for use again. The problem is still not fixed. Read more
