On this page you can see which complaints are submitted about Direct Express.
Whatever your complaint about Direct Express is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Direct Express complaint' button.
2. Describe your complaint in detail, and suggest how Direct Express should resolve it.
3. Submit your complaint directly to Direct Express and mention that you posted your complaint on Complain.biz
Complaint from Winfred on 20 February 2020 about Direct Express in category Payment Providers
My name is Winfred Kerford and I'm filling this complaint due to the fact that your company was supposed to return my SSA benefits for the month of May and June of 2019. I live in Germany and had to... Read more
Complaint from Steve Vail on 19 February 2020 about Direct Express in category Payment Providers
On October 21 I got ripped off for 3000$. I did all the paperwork and was told that it would be taken care of on December 6th. They told me that I was one who transferred the money to an... Read more
Complaint from Melissa Carpenter on 18 February 2020 about Direct Express in category Payment Providers
My name is melissa and i have been trying to get my money back 2 checks where stolen from me my july an August 2019 checks where stolen off my card i have proof that it was not me that... Read more
Complaint from Desperate on 09 February 2020 about Direct Express in category Payment Providers
On February 3 2020 I went to purchase a money order and my pin wouldn’t work so I spent over 5 hours on hold and they told me someone in Florida ordered a new card I live in Missouri so... Read more
Complaint from Rgarcia13 on 06 February 2020 about Direct Express in category Payment Providers
Direct Express has pit a recording when you call customer service and ask for a person it state high calling call back later..for 3 day every 30 minutes from 8 am to 7pm I tried and nothing!! These people are... Read more
Complaint from mrstrap100@yahoo.com on 06 February 2020 about Direct Express in category Payment Providers
Someone took my money off my card don't know why direct express let this happen after they kept trying to make withdrawals and it keep declining why not after 3 declines why didn't they cut the card off or ... Read more
Complaint from Tirasin3 on 01 February 2020 about Direct Express in category Payment Providers
My account was charged over $500 in international charges all on the same day. I saw this and immediately reached out to them, which they have no email i find this to be a little strange, so i had to... Read more
Complaint from Jackie1218x on 31 January 2020 about Direct Express in category Payment Providers
I had to change my address. I don’t have a utility bill. Social security provided a letter of benefits with my updated info. I also provided a bank statement with my updated address. They are saying they need an MOU... Read more
Complaint from Themeins47 on 27 January 2020 about Direct Express in category Payment Providers
All of my money was taken from my account. I was told they sent a new card to an address in Florida I told them it wasn't me but they issued the card any way the next day they went... Read more
Complaint from Vel R Higgs on 07 January 2020 about Direct Express in category Payment Providers
someone was wrongfully using my card and I feel I should be reimbursed if I have already sent in all the paperwork and did what I had to do Read more
