Direct express is mistreating me withholding my money from me saying they want to see my id to send it either by fax or via internet. The site is bogus and so is the fax number which is always busy... Read more
My father in law receives SSI benefits every month deposited on a Direct express card, last April 2020 they placed a fraud hold on the card. We have jumped threw all their hoops, done everything they asked of him,... Read more
To whom it may concern i want DIRECT EXPRESS TO KNOW I HAVE PLASTERED THIS COMPLAINT IN THE PUBLIC EYE ON “COMPLAIN.BIZ” BBB AND EVERY WHERE ELSE I COULD FOR ALL THE PUBLIC TO SEE!
I get... Read more
I got locked out my direct express account and my email is no good on the account Read more
I received my monthly disability payment on my direct Express Card on April 2nd. Before I could even get access to my money they froze my card. They said they were being precautious against fraudulent transactions. This was a brand... Read more
Direct express, which I never wanted in the first place, refuses to allow
me to pay my bills through paypal.
I'm sick of having most of my money go on this card and not being able to use it as I... Read more
I wanna file this complaint because I don’t know what is going on, but I’ve been calling my card all week long and now all of a sudden, today I can’t even hear my balance and then when I called... Read more
Tried several time to make purchases from both Amazon and Home Depot and they come back declined. Called them to inquire why the declined authorization. Said it was an issue with me entering the CVC incorrectly.
Com on! It doesn't... Read more
My money is locked and DirectExpress is taking a fee of 75 cents every month.
I want my money now.
And when I call, no one answers.
I have been on hold for an hour twice already and one half hour four times.
I... Read more
My card was scammed and they made it like I had did this. If you did an investigation you would have seen the same transactions every month. Then tell me to do my own investigation after they made me wait... Read more