On this page you can see which complaints are submitted about Direct Express.
Whatever your complaint about Direct Express is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Direct Express complaint' button.
2. Describe your complaint in detail, and suggest how Direct Express should resolve it.
3. Submit your complaint directly to Direct Express and mention that you posted your complaint on Complain.biz
Complaint from James e Whaley on 20 January 2021 about Direct Express in category Payment Providers
I didn't realize tht I had got a stimulus check until I discovered in oct of20 when I filed a complaint with direct express thy said it may take up to 90 days to resolve but it's been... Read more
Complaint from Tmcfadden84 on 18 January 2021 about Direct Express in category Payment Providers
On October 24th my purse was stolen. I called to cancel my card and i couldnt get any HELP. $215.09 was stolen from me . They gave me a provisional credit in November. I thought everything was handled. Today they... Read more
Complaint from zcrystal on 16 January 2021 about Direct Express in category Payment Providers
I called direct express and told them that their was a person calling me stating that my card was in trouble with a creditor . However, when I spoke with the representative at Direct Express she ask me if I... Read more
Complaint from Messer77 on 15 January 2021 about Direct Express in category Payment Providers
On dec 1st 2020 my daughter went to take the rent money out she used the atm at us bank Cleveland ohio as the atm was in the process of dispensing the money a transformer blew across the street and... Read more
Complaint from Taken8 on 15 January 2021 about Direct Express in category Payment Providers
There are at least 4 atm transactions that I did not make. The card has never left my possession. They never answer the phone. It is my belief that they are the ones committing the identity theft, based upon dozens... Read more
Complaint from Please on 13 January 2021 about Direct Express in category Payment Providers
I continue to call customer service is to be put on hold for several hours sometimes because they automatically just hangs up. No customer service help I to get the run-around Read more
Complaint from dawnpalermo55 on 12 January 2021 about Direct Express in category Payment Providers
They told me that there was fraud going on in my account,but they would not tell me who or where or why.But its going on to the third month.So far they have had me sitting on hold for 2... Read more
Complaint from Caren1957 on 11 January 2021 about Direct Express in category Payment Providers
On Jan 4th I tried to pay a bill over the phone with my card. When I checked 361.00 dollars was gone off my card. Direct express said it was taken by a cash app and I filed fraud charges... Read more
Complaint from Redletter02 on 10 January 2021 about Direct Express in category Payment Providers
Please be advised that January 6th 2021 a charge of $53.06 was made on my Direct Express card. Bite Squad is the entity that appears to have made the charge. I did not make a purchase through Bite Squad nor... Read more
Complaint from deloisrisner67 on 07 January 2021 about Direct Express in category Payment Providers
Them letting unsuspicious activity happened on my card twice. And hasn't done anything yet to help me. Read more
