Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 285 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Kst297 on 23 April 2024 about McDonalds.
Hi I order the food via drive through man take the order and ask me to park on second gate After 13 mins no come to me Finally we go the order windows to ask what happened to order and... Read more
I can never open my app in this store and also several others one of which is wallington. Hastings staff are incredibly rude and unhelpful the store is not clean and the toilet is discusting Read more
Complaint from Tracy G on 22 April 2024 about McDonalds.
I always treat my grandson to flatbread and Hash brown prior to his swimming with the school - the flat breads were not even warm - still chilled and the cheese still plastic form unable to eat as pork... Read more
Complaint from Demons on 13 April 2024 about McDonalds.
I went to McDonald's today April 10, 2024 and I went to the keyosk to place an order I went to pay for my order and the card reader was down so I pressed th assistance button I stood there... Read more
Complaint from T83babydoll on 04 April 2024 about McDonalds.
I was supposed to get a refund for my order. I didn’t get it and bad experience. The manager did the refund in the store. Then reversed the refund. When I tried to call the store they picked up and... Read more
Complaint from Unsatisfied_costumer on 02 April 2024 about McDonalds.
I order a plain cheeseburger, when it got here the burger was in a chicken nugget container and said that I had put “no cheese, no salt, no meat, and no bun.” Which I had only put plain. I opened... Read more
Complaint from Swalkerny on 02 April 2024 about McDonalds.
I ordered iced coffee with no liquid sugar and 3 creams. Thee times there was sugar. By the third time I was frustrated and the manager refused to correct my drink and told me to leave. He also... Read more
Music so load ask to turn down refused. Very rude staff Read more
Complaint from BUSToPARTNER on 30 March 2024 about McDonalds.
I didn't realize till I got home but I was missing 1 McChicken and 1 double quarter pounder with cheese and 1 large frie. My receipt is Take out order: 1911 purchased at 03/29/2024 Read more
Complaint from Claire bird on 24 March 2024 about McDonalds.
I went to McDonald’s on my way to work as I do every morning I brought a bacon roll meal and it had green furry mould on it the size of a 10p price I gave it back and the... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
