After paying for our order, my boyfriend politely requested access to the restroom- to which the cashier responded by telling him that if he took longer than literally 2 minutes, she was going to call the police and have him... Read more
McDonalds Complaint Sentiment: Neutral
Our sentiment meter has detected that McDonalds complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -24%. While some customers might experience challenges with McDonalds, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on December 4, 2023
McDonalds complaint process
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
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McDonalds complaints chart
We have received 360 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
McDonalds complaint statistics
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
McDonald's customer service FAQ:
How to contact the complaint department of McDonalds?
Below, you will find the contact information for McDonalds's complaint department. To amplify the impact of your complaint, please use our complaint form.
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McDonalds reviews: (1725)
Authentic experiences shared by our community for your benefit.
I went to McDonald's late@night around 1:30 a.m. the line was extremely long so we had to wait a while to get up to the window to receive our order which I completely understood had no problem doing. I get... Read more
I was discriminated against in be given a job opportunity. I completed my application and I was guaranteed a job which I was misled about. Renee told my father that I could start the job whenever I could. Read more
No matter how many times you go to this restaurant, they never ever get your order right. Poor excuse for any food establishment. To get home with a chicken sandwich and fries that cost $11.00 and the sandwich... Read more
I ordered thtought the mcdonalds app. The delivery never arrived. Uber blaming mcdonalds and mcdonalds blaming uber. Neith taking responsibility or willing to refund me. Complete scam. Tried to raise a complaint with both but im being ignored. I have... Read more
Every time I go to the McDonald's located in Centralia, WA my order is either wrong or unsatisfactory,I use the drive thru every time because it's convenient. Less than a week ago I ordered 3 mcdoubles,no pickles,no onions,add Mac sauce,1... Read more
When we paid, the card was grabbed and pretty much thrown back at us. When we were waiting for our food the females were playing with their long hair while handling our food. Just laughing and cutting up like it's... Read more
The food took 45 minutes to get and it was just sitting on a counter so when we got it it was cold, when we asked for them to remake our order they were really rude about it. Read more
I have ordered breakfast there. Negotiations recently ordered dinner and they short change me on the food.. This tells me that the employees are stealing food. I'm giving it to their friends Read more
Went to McDonald's with my son for breakfast, we waited a half hour in line then when we got to the speaker to order there was 5 minutes left to order breakfast they would not take are order till it... Read more
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