no payment made
Complaint from Cloversmom on 11 November 2025 about Cash App.
I need my money Read more
Cash App Complaints Service & Advice
Most Common Cash App Complaints and Tips
While Cash App provides a convenient platform for digital money transfers, complaint data from our community has highlighted several concerning issues. Common complaints include unauthorized transactions, unresponsive customer support, and accounts being closed without a clear explanation. Users also report experiencing long hold times for funds and difficulties in resolving disputes or retrieving their money.
To avoid these issues, we strongly advise customers to regularly monitor their account activity for any unauthorized transactions and keep all communications with customer support documented. It's also prudent to avoid linking your primary bank account to Cash App and consider using multi-factor authentication to enhance account security.
How and why file a complaint about Cash App?
Do you have a dispute or had a bad customer experience with Cash App? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Cash App.
Cash App Customer Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on February 3, 2026
Cash App complaints chart
We have received 2 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
![Cash App complaint: Scammed, Extorted Harrassed For Money [I Want My Moey Back]](https://complain.biz/wp-content/uploads/2023/04/Screenshot-2023-01-19-at-12.54.42-PM32.png)
Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2147
Total complaints
2144
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2147 ratings
Bad reviews about Cash App: (2147)
Helpful experiences shared by verified Cash App customers. Search, discuss and connect with other people in our community.
I make some transactions most of them failed and we're to be refunded to my bank account or cashapp account it was refunded to neither I went back and forth with bank and cashapp both blame the other I filled... Read more
They will not refund my money after dispute and one expired for 450 Read more
Closed account
Complaint from LBbakes on 29 November 2024 about Cash App.
Cash app closed my account after my son requested $50 for his birthday to go out with friends I sent the $50 and denied his request because I already sent the money when I did that they closed my account... Read more
Unfair treatment
Complaint from Starexp on 24 October 2024 about Cash App.
Cash app took away all my privileges my barrow and over draft stating I was 45 days not repaying when I have weekly direct deposit plus other sources being deposited. I've always paid back with in less then 3 days.... Read more
Cash app won’t let me have my funds
Complaint from Chaser11321 on 14 October 2024 about Cash App.
Cash app I have a cash app account that is $chaser11321 that my direct deposit went to and has for a long time I can’t get logged into it to access my funds I have all transactions since account was created... Read more
Closed my account
Complaint from Slimgirl on 05 September 2024 about Cash App.
I had someone come out to my house he did some work for me.and I pay him on cash app and cash app closed my account because they said I was gambling and I was not gambling I was paying... Read more
My account was closed
Complaint from Slimgirl on 22 August 2024 about Cash App.
Good morning ,my name Eboni c price . I had someone come to my house and do some work for me.and I paid him on cash app .and cash app closed my account for no reason. When I called... Read more
Locked account
Complaint from Christina McDonald on 15 July 2024 about Cash App.
My phone was stolen my account was hacked and my information was changed I couldnt access my account so I had to make a new account to contact cash app while I was makeing new account I found out that... Read more
Money Disappeared
Complaint from Char27 on 24 May 2024 about Cash App.
Money Disappeared I've never had money disappear from my PayPal or Venmo. This is completely unacceptable. It's been about a month since filling a complaint. With all evidence provided. The customer service rep basically said he was sorry. There was nothing... Read more
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