Cash App Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 1, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 52 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2134
Total complaints
2131
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2134 ratings

Cash App reviews: (2134)

Authentic experiences shared by our community for your benefit.

Excessive fund hold time

Complaint from Sarge2688 on 31 January 2024 about Cash App.

I placed an order with a merchant and the merchant was unable to complete the order, the merchant very ly cancels the order and voids the transaction now 5 days later cash app still is holding the funds telling me... Read more

Comments: 0
Rating:

Shady ethics

Complaint from Shakinjakes1 on 23 January 2024 about Cash App.

I sent her my money and now she doesn't respond Read more

Comments: 0
Rating:

Tax refund,never received.

Complaint from Pedro montalvo on 12 January 2024 about Cash App.

Last year I filed my taxes online with TurboTax,my taxes from 2019,2021,and 3 stimulus checks.turbo tax told me they wired the funds into acct 13.if your company holds that transaction please send me the check to c/o GDP 390 9th... Read more

Comments: 0
Rating:

Unauthorized charge

Complaint from SLEEPYBANGZ on 31 October 2023 about Cash App.

Apple charged me for subscription of $128 for a subscription that I don’t use. I told them that it was not me to authorize the purchase and I said it was fraud. They told me to follow a refund request... Read more

Comments: 0
Rating:

CROOKED CON ARTISTS

Complaint from Joshuaw813 on 28 October 2023 about Cash App.

I bought something from autozone and autozone cancelled the order therefore it was left in cash apps hands to refund my payment … instead cashapp decided to commit a felony and make the payment show as completed and so that... Read more

Comments: 0
Rating:

Scam

Complaint from Aliala on 25 October 2023 about Cash App.

I get scam by somebody using Cash App. Hs scam me Read more

Comments: 0
Rating:

Scammers

Complaint from Aliala on 10 October 2023 about Cash App.

I get scam by someone use cash app Read more

Comments: 0
Rating:

Hold funds

Complaint from Cricket1120 on 10 October 2023 about Cash App.

Trying to withdraw funds from my casino 7 and cash app says there are two many applicants for this award and it needs to be investigated that makes no SENCE why should cash app worry about my money I just... Read more

Comments: 0
Rating:

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