Skrill Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Skrill over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 17, 2024

Skrill complaint process

Do you have a dispute or had a bad customer experience with Skrill? Submit your Skrill complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Skrill.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Skrill complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Skrill?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Skrill complaints chart

We have received 7 complaints about Skrill over the last 12 months. The graph below shows a monthly breakdown.

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Skrill complaint statistics

Curious about Skrill's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

93
Total complaints
92
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 93 ratings

Skrill reviews: (93)

Authentic experiences shared by our community for your benefit.

Withdrawal not coming through

Complaint from mrammika on 11 October 2023 about Skrill.

I did a withdrawal transaction with skill on Sunday 27th August 2023 but I have been taken from pillar to post regarding the transaction and now they are keeping quite about it after demanding bank statements that they wanted to... Read more

Comments: 0
Rating:

My account has been locked by mistake.

Complaint from Diana Kotsynska on 13 July 2023 about Skrill.

Good day, I am Diana Kotsynska, a citizen of Ukraine, I live in the Kiev region in the city of Irpin on the street Vygovskogo 1 u . Your support service blocked my account because my registration address is located in... Read more

Comments: 0
Rating:

SKRILL PAYMENT REFUND ISSUE

Complaint from MUHAMMAD ASHRAF on 08 July 2023 about Skrill.

SKRILL CLOSE MY ACCOUNT PERMANENTLY AND I HAVE MY PAYMENT IN MY ACCOUNT SO NOW SKRILL CAN'T ALLOW ME TO WITHDRAWAL MY PAYMENT IM TRYING MANY TIME BUT SKRILL SAID OUR DECISION IS FINAL YOU CAN'T ALLOW TO WITHDRAWAL... Read more

Comments: 1
Rating:

They restricted my account

Complaint from lunnardi on 04 May 2023 about Skrill.

I met a person on FB that have a fuel tank for my 1986 Yamaha FJ1200 and we strt talking about how to pay and have it shipped to US. The guy (Juan Burton)said he lived in London, UK and... Read more

Comments: 0
Rating:

Account restrictions and inability to access my balance

Complaint from Esulaalu on 25 April 2023 about Skrill.

Skrill has restricted my balance and made it impossible to access my balance. I have wrote several email to them, called them and messaged them on social medias. Yet, the issue has not been resolved. I have sent all the... Read more

Comments: 0
Rating:

account permanently closed

Complaint from aklas on 01 February 2023 about Skrill.

i create new account 27-jan-2023 and my account closed 31-jan-2023 suddenly inform me my account closed permanently without any reason then i construct with skill support they tell me i am violate rules and they are details... Read more

Comments: 1
Rating:

Account Permanently Closed without releasing Funds.

Complaint from Yousaf on 09 December 2022 about Skrill.

Hello I am Muhammad Yousaf Muhammad Yar I just received the email with Section 4, 4.5, 11 and 11.5 that they closed my account permanently and the decesion is final I am not moneybookers I am a retail client on... Read more

Comments: 0
Rating:

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