Stolen Money
Complaint from Rau Nova on 29 October 2024 about Skrill.
After going through multiple they let me add money to my account then they restrict it and are not giving it back Read more
Skrill Complaints Service & Advice
Most Common Skrill Complaints and Tips
While Skrill offers a range of online payment services, complaint data from our community reveals recurring issues that users face. Common complaints include unnecessary account restrictions, permanent closures without notification, and withheld funds. Customers also report unresponsive customer service and problems with account verification, which result in inconveniences and financial stress.
To avoid these issues, we strongly recommend users maintain accurate and up-to-date account information, promptly respond to verification requests, and keep detailed records of all transactions and communications with Skrill. If problems arise, contact customer service immediately, document all interactions, and gather proof such as screenshots and transaction IDs to support your case.
How and why file a complaint about Skrill?
Do you have a dispute or had a bad customer experience with Skrill? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Skrill.
Skrill Customer Sentiment: Neutral
Our sentiment meter has detected that Skrill complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Skrill, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
Skrill complaints chart
We have received 0 complaints about Skrill over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Skrill complaint statistics
Curious about Skrill's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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96 ratings
Bad reviews about Skrill: (96)
Helpful experiences shared by verified Skrill customers. Search, discuss and connect with other people in our community.
Ruined my life
Complaint from Amy Hayes on 07 May 2024 about Skrill.
I deposited my rent money into my Skrill account and as soon as I did that they put restrictions on my account. I have called and begged, cried, screamed for them to give me my money back and they... Read more
My account permanent closed
Complaint from suparshva.mc@gmail.com on 21 April 2024 about Skrill.
My skrill account permanent closed by skrill , im issue to withdrawal my amount to the merchants Read more
Refusing to verify my account and sticking with my money
Complaint from Blimey on 27 February 2024 about Skrill.
Skrill has refused to give me back my due to lack of verification (which they repeatedly declined even after uploading required documents). My 100 USD is stuck there and they refuse to answer any emails Read more
Withdrawal not coming through
Complaint from mrammika on 11 October 2023 about Skrill.
I did a withdrawal transaction with skill on Sunday 27th August 2023 but I have been taken from pillar to post regarding the transaction and now they are keeping quite about it after demanding bank statements that they wanted to... Read more
Disconnected by skrill agent while I was looking up info to verify my idenityenity
Complaint from jamesbanker84 on 06 October 2023 about Skrill.
I need to access my skrill account and I can't access my email that is connected to my account. I tried calling but their system loops calls so you can't get customer service without a caller ID. I was able... Read more
My account has been locked by mistake.
Complaint from Diana Kotsynska on 13 July 2023 about Skrill.
Good day, I am Diana Kotsynska, a citizen of Ukraine, I live in the Kiev region in the city of Irpin on the street Vygovskogo 1 u . Your support service blocked my account because my registration address is located in... Read more
SKRILL PAYMENT REFUND ISSUE
Complaint from MUHAMMAD ASHRAF on 08 July 2023 about Skrill.
SKRILL CLOSE MY ACCOUNT PERMANENTLY AND I HAVE MY PAYMENT IN MY ACCOUNT SO NOW SKRILL CAN'T ALLOW ME TO WITHDRAWAL MY PAYMENT IM TRYING MANY TIME BUT SKRILL SAID OUR DECISION IS FINAL YOU CAN'T ALLOW TO WITHDRAWAL... Read more
They restricted my account
Complaint from lunnardi on 04 May 2023 about Skrill.
I met a person on FB that have a fuel tank for my 1986 Yamaha FJ1200 and we strt talking about how to pay and have it shipped to US. The guy (Juan Burton)said he lived in London, UK and... Read more
Account restrictions and inability to access my balance
Complaint from Esulaalu on 25 April 2023 about Skrill.
Skrill has restricted my balance and made it impossible to access my balance. I have wrote several email to them, called them and messaged them on social medias. Yet, the issue has not been resolved. I have sent all the... Read more
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