Complaints about Mastercard

MasterCard is a consumer credit, prepaid & debit cards that make it faster and easier to shop for everything, everywhere with more security and safety. As a multinational financial company, something can go wrong with MasterCard. Did your card get hacked? Do you think their payment & verification process is rigid and inflexible? Did you have a problems paying with your MasterCard? Whatever your complaint is, report your complaint at so that MasterCard can respond to your complaint and possibly offer a solution!

How to file a Mastercard complaint?

Whatever your complaint about Mastercard is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Mastercard complaint' button.
2. Describe your complaint in detail, and suggest how Mastercard should resolve it.
3. Submit your complaint directly to Mastercard and mention that you posted your complaint on

Statistics of Mastercard in the category Payment Providers

66 total complaints
1.6 /10
17 votes

Complaints timeline


Complaint from on 17 February 2021 about Mastercard in category Payment Providers

So from your representative’s mouth, Jennifer Hudson was interviewed by Access. I tuned in because I was excited to hear about Jennifer Hudson playing Aretha Franklin in an upcoming movie about her life. Instead of hearing these details, I heard... Read more


Complaint from on 05 February 2021 about Mastercard in category Payment Providers

A service was paid in error. I made a claim through my bank. The merchant was very nice and willing to help. However, MasterCard has not responded to my bank and is holding my $350. It has almost been 3... Read more


Complaint from on 25 January 2021 about Mastercard in category Payment Providers

MasterCard Dear SirMadam, Reference: Starting 6th of September 2020, I fell victim to a fraudulent Crypto Currency Forex Binary Options company named (“the Company”). Money was transferred from my account to the Company via credit card for a total... Read more