Complaints about Mastercard

MasterCard is a consumer credit, prepaid & debit cards that make it faster and easier to shop for everything, everywhere with more security and safety. As a multinational financial company, something can go wrong with MasterCard. Did your card get hacked? Do you think their payment & verification process is rigid and inflexible? Did you have a problems paying with your MasterCard? Whatever your complaint is, report your complaint at so that MasterCard can respond to your complaint and possibly offer a solution!

How to file a Mastercard complaint?

Whatever your complaint about Mastercard is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Mastercard complaint' button.
2. Describe your complaint in detail, and suggest how Mastercard should resolve it.
3. Submit your complaint directly to Mastercard and mention that you posted your complaint on

Statistics of Mastercard in the category Payment Providers

31 total complaints
1.5 /10
11 votes

Complaints timeline


Complaint from on 06 June 2020 about Mastercard in category Payment Providers

ICS, the company that does the admin for MasterCard has a stupid ID ation process which does not work and is user unfriendly. I went through this process twice, they ed it was correct but still my card does not... Read more