Complaints about Mastercard

MasterCard is a consumer credit, prepaid & debit cards that make it faster and easier to shop for everything, everywhere with more security and safety. As a multinational financial company, something can go wrong with MasterCard. Did your card get hacked? Do you think their payment & verification process is rigid and inflexible? Did you have a problems paying with your MasterCard? Whatever your complaint is, report your complaint at so that MasterCard can respond to your complaint and possibly offer a solution!

How to file a Mastercard complaint?

Whatever your complaint about Mastercard is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Mastercard complaint' button.
2. Describe your complaint in detail, and suggest how Mastercard should resolve it.
3. Submit your complaint directly to Mastercard and mention that you posted your complaint on

Statistics of Mastercard in the category Payment Providers

43 total complaints
1.4 /10
13 votes

Complaints timeline

My credit card was stolen today. It had 4 unauthorized transaction.  172.1 USD @ (Reversed)  Transaction for 2100.64 (Declined)  Transaction for 218.26 USD (Reversed)  Transaction for USD 268.02 (Not declined or Reversed)  I did not authorize all these 4 transaction. I have blocked my... Read more

PCS Prepaid

Complaint from on 10 August 2020 about Mastercard in category Payment Providers

I bought a recharge ticket for 50 euro but subsequently have been unable to obtain a PCS Mastercard upon which to charge the credit purchased at a gas station in Wavre, Belgium. It is stated online that the shop Panos in... Read more