Mastercard complaint: I have prepaid card issued by you through R.Raphael Sons plc valid until 0223
Filed 29 Aug 2022 by Mary
Recently I tried to use the card above to my total amount before going abroad this September, but using the code I still have, the bank machine would not accept it, that has had me puzzled, until, this morning I put the above web site up, and discovered they no longer traded. it also says on the back of the card that www.lykcard.com is reloadable. well that came back as a tricky site to enter, so I did not. but this card is issued by Mastercard so surely you have a responsibility to the consumer. I don’t think I will be doing this again. I would appreciate your advice, has my money gone? If you reply, thank you.
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