Mastercard complaint: Phone customer service, lack of.

Name: Phone customer service, lack of.
Item: Mastercard
Author: Tim

Open 17 Aug 2022 160 views Payment Providers

Filed 17 Aug 2022 by Tim

As I type this, I have been on hold for 1 hour and 2.01 minutes. This is not uncommon and the first time I decided to share.

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Case details

Status: Open
Company: Mastercard
Filed: 17 Aug 2022
Desired resolution: Stop the recording that states they are receiving higher than normal volume and honest state they do not care about good customer service and will answer the call when they feel like it.
Problem: Over an hour on hold
About: phone support

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