Help Articles

customer service fob offs

Top 5 service fob offs and how to avoid them

Are you fed up being fobbed off by companies as to why they can’t deal with your issue? Here are 5 of the most common customer service fob offs and how to avoid them.​ Read more

How to get a refund for your cancelled flight?

This blog answers the most frequently asked questions about a flight refund. When are you entitled to a refund? Where should you request a refund? What should you do if they don't issue your refund?​ Read more

Credential Stuffing

What is Credential Stuffing?

We regularly see complaints about accounts that have been hacked. Maybe you were 'hacked'? Don’t Know How? It might be caused by Credential Stuffing. Read here how it works and (more important) how to protect yourself. Read more

Why is it Important to Report and Expose Scams?

Scammers see every one of us as targets. We all get calls, emails, and letters that try to steal our personal information, such as credit card or social security numbers. We will help you identify the common types of scam, protect yourself, and explain why it is important to expose a scammer. Read more

Complaints Caused by the Coronavirus Outbreak

As the outbreak of Covid-19 continues to spread, it inevitably cause severe disruption to services across many different industries. This is causing a massive spike in complaints. We will advise you. We also have a list of Corona related complaints. Join the discussion and help eachother during these difficult times. Read more

Most Common Las Vegas Complaints

“What happens in Vegas, stays in Vegas,” People flock here from all over the world to escape the stresses and strains of everyday life and to have a good time. But what if those visitors don’t have a good time? What are the most common causes for a visitor to take bad memories back home with them instead of leaving them in the so-called “City of Sin”? Read more

Most Common Christmas and New Year Complaints

The Christmas and New Year period is the time of year for families to reunite and spend quality time together over the festive break. It is also a busy time for most companies, therefore it’s no surprise to see a spike of complaints. But what are the most common issues consumers face during this holiday period? Read more

Top 5 Smartphone Complaints

Few people do not have a telephone these days. You probably also read this article on your indispensable piece of technology. In addition to keeping in touch with friends, it is also your biggest source of information, payment method, navigator and photo camera. In short: super annoying if it doesn't work properly. Read more

Most Common Consumer Complaints 2019

Consumer complaints are a good indication whether a company should be trusted or not. Whether it’s shoddy workmanship or aggressive sales tactics, there’s plenty of companies that have left a lot to be desired this year. But which industries are the worst for complaints? And what are some of the stories that have been revealed about poor customer experiences this year? Read more

Top 5 Complaints About Electric Cars

As the climate change emergency worsens, many consumers are turning to electric cars to ease the strain on the planet caused by burning fossil fuels. However, since these new types of vehicles are still very much a work in progress, there have been an increasing number of complaints from drivers who have made the switch. Read more

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