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Most Common Consumer Complaints 2019

Consumer complaints are a good indication whether a company should be trusted or not. Whether it’s shoddy workmanship or aggressive sales tactics, there’s plenty of companies that have left a lot to be desired this year. But which industries are the worst for complaints? And what are some of the stories that have been revealed about poor customer experiences this year? Read more

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Does filing a complaint online compromise your legal rights?

Does filing a complaint online compromise your legal rights against a business or service provider? Read the answer in this blogpost! Read more

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How to file a complaint online?

As a consumer we open ourselves to both positive and negative customer experiences. In the case of the latter, you’ll want to share your negative experience and have your voice heard. Online reviews, feedback and complaints are becoming increasingly influential in the success and popularity of a company. However, we are not always familiar with how best to write a complaint. Consider our five tips to writing an impactful online complaint. Read more