Most Common FireKirin Complaints and Tips

While FireKirin offers a wide range of online gaming and slot experiences, complaint data from our community has flagged several recurring issues that users have faced. Common complaints include not receiving payouts for winnings, accounts being suspended after hitting jackpots, and agents disappearing or being unresponsive when customers attempt to cash out. Customers also report unauthorized changes in betting amounts and unauthorized withdrawals from their accounts.

To avoid these issues, we strongly recommend that customers document all gameplay and correspondence with agents, pay close attention to account activity, and reach out to customer service immediately if any problems arise. Keeping thorough records can help support any claims you may need to make about missing winnings or account discrepancies.

How and why file a complaint about FireKirin?

Do you have a dispute or had a bad customer experience with FireKirin? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to FireKirin.

FireKirin Customer Sentiment: Negative

Our sentiment meter has identified a 44% increase in complaints about FireKirin over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering FireKirin's offerings.

Sentiment data last updated on June 19, 2024

FireKirin complaints chart

We have received 339 complaints about FireKirin over the last 12 months. The graph below shows a monthly breakdown.


Media uploaded by our community

FireKirin complaint: Cashout
FireKirin complaint: vendor didnt redeem me
FireKirin complaint: My winnings amount was changed and the Agent won't pay me what I am owed
FireKirin complaint: Stole my money
FireKirin complaint: Agent won't send my cash out
FireKirin complaint: Account suspended after winning
FireKirin complaint: having trouble with on line game and cannot get a hold of anyone! to assist me
FireKirin complaint: Laura thomas Blocked me after asked for pay out
FireKirin complaint: Nancy Goldberg robbing me
FireKirin complaint: Platform refuses to pay me my winnings
FireKirin complaint: Distributor stealing peoples money b
FireKirin complaint: Did not get payout
FireKirin complaint: Vendor refuses to pay me
FireKirin complaint: Fire Kirin Navada - Facebook  stole my money
FireKirin complaint: Lucky sweeps
FireKirin complaint: No payout
FireKirin complaint: Not receiving my wins when I hit certain columns that are winning columns in the app of fire Karen on Buffalo
FireKirin complaint: Account password
FireKirin complaint: I was robbed by legit on facebook
FireKirin complaint: False distribution
FireKirin complaint: Stolen winnings
FireKirin complaint: Refuse to cash me out
FireKirin complaint: They won't cash me out
FireKirin complaint: Not cashing out
FireKirin complaint: Didn't pay me out
FireKirin complaint: A representative stole from me.
FireKirin complaint: Was scammed out of my money
FireKirin complaint: Scammed
FireKirin complaint: Agent lost my winnings
FireKirin complaint: Agent stole my redeemable funda

FireKirin complaint statistics

Curious about FireKirin's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 488 ratings

How to contact the customer service of FireKirin?

Below, you will find the contact information for the complaint department of FireKirin. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to FireKirin through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about FireKirin: (488)

Helpful experiences shared by verified FireKirin customers. Search, discuss and connect with other people in our community.


Complaint from Juwa_tris11 on 18 June 2024 about FireKirin.

I was playing on Firekrin juwa house platform. The guy calls himself immortal. I spun the wheel and won 10 cents. I played until I won $54 and tried to cash out. Immortal told me I needed to make a... Read more

Comments: 0

vendor didnt redeem me

Complaint from LPValarieGonz on 17 June 2024 about FireKirin.

Lucky Phoenix Gameroom is the name on facebook. I sent them cashapp deposits and once I requested a redeem they blocked me and never sent me my winnings I sent them multiple deposits to their cashapp $runnertrd3 and $runnertrd2 and... Read more

Comments: 0

Stole my money

Complaint from Sha_Fol on 15 June 2024 about FireKirin.

My acc Sha_Fol had earned the minimum of $70 when asked if I could cash out they blocked me and dropped my game credit to $0.76 I am so upset I want my money Read more

Comments: 0

Stole my winnings and blocked me

Complaint from Angela Burns on 12 June 2024 about FireKirin.

Playing for a few years same one Jack Kirin first problem is when I won I asked for 260 then I went to my account other was suspended. I went to Jack kirin finally kept waiting when I said... Read more

Comments: 0

Agent won't send my cash out

Complaint from Tyler_lufk9 on 10 June 2024 about FireKirin.

This agent is demanding that I send 20% amount payment of the amount I won before they will send me my cash out. I won $200 and they're demanding that I send $40 more before they will cash me out.... Read more

Comments: 0


Complaint from Lislis on 08 June 2024 about FireKirin.

I have dropped thousands at a time with little to no return the amount of money or win loss ratio is bull shit and too boot if you play a lot and jackpot is near you will not get pot... Read more

Comments: 0

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