Racially Abused
Complaint from Complain on 02 January 2024 about William Hill.
The staff racially abused me, calling me black bastard, Paki as I am Asian . Read more
William Hill complaints
William Hill Complaint Sentiment: Neutral
Our sentiment meter has detected that William Hill complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with William Hill, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 17, 2024
William Hill complaint process
Do you have a dispute or had a bad customer experience with William Hill? Submit your William Hill complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of William Hill.
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Finally, we can turn your complaint into a professional William Hill complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about William Hill?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
William Hill complaints chart
We have received 5 complaints about William Hill over the last 12 months. The graph below shows a monthly breakdown.
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William Hill complaint statistics
Curious about William Hill's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
7
Total complaints
7
Open Complaints
0
Complaints pending
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Complaints resolved
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7 ratings
How to contact the customer service of William Hill?
Below, you will find the contact information for the complaint department of William Hill. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-855-754-1200
Contact form:
You can contact the customer service of William Hill by calling 1-855-754-1200. If you want to reach out to William Hill through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
William Hill reviews: (7)
Authentic experiences shared by our community for your benefit.
Discrimination against me
Complaint from Grantb83 on 10 October 2023 about William Hill.
I was trying to change my withdrawal method online in chat and the customer service agent Kat discriminated against me and people with mental health closing my account down immediately and not letting withdraw so after complaints and getting now... Read more
Bad management service
Complaint from Matt570 on 17 July 2023 about William Hill.
I have screenshot the whole conversation Read more
Refused refund after glitch
Complaint from Ironside1992 on 15 June 2023 about William Hill.
Spoke to customer service and they won’t refund due to live time gambling after the game kept glitching and playing itself every now and then a message came up and said congratulations £1 and I had over £2700 in my... Read more
Unfair exclusion from free games while still being allowed to deposit.
Complaint from Chunksterboy on 22 May 2023 about William Hill.
I feel that as a customer to a casino site I should have all options available to me. I am being penalised 'under safer gambling rules' which means I am never being offered rewards via free games but I am... Read more
THEY CHARGED ME £8.25p FOR CALLS THEY ASSURED ME WERE FREE!
Complaint from HYMAC7777 on 04 September 2021 about William Hill.
THEY TOOK £8.25p from mree that the should not have. After 16 E-mails they knew THEY were in the wrong as they checked their TAPESCALL LOGS! Again after a further 10 E-mails they flippently told me..YOUR MONEY will... Read more
False advertising free bet
Complaint from boldeagle on 03 February 2020 about William Hill.
I received a 10 pound plus 5 pound free bet email and then they said it was a mistake that's false advertising and its illegal I want what I'm entitled to and have all the evidence to hand.. Also spoke... Read more
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