William Hill complaint: False advertising free bet

Complaint from boldeagle reported on 03 February 2020 about William Hill

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I received a 10 pound plus 5 pound free bet email and then they said it was a mistake that’s false advertising and its illegal I want what I’m entitled to and have all the evidence to hand.. Also spoke to there customers service and they said my complaint got thrown out straight away… Not happy can you help… Evidence of email can be given on reques.

Suggested solution:

I want my 2 free bets that I am entitled to

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