Burger King Complaint Sentiment: Neutral

Our sentiment meter has detected that Burger King complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Burger King, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 15, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 110 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

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Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

508
Total complaints
507
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 508 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (508)

Authentic experiences shared by our community for your benefit.

Rude, very rude, with a attitude.

Complaint from Felipe saldana on 09 March 2024 about Burger King.

We been getting food at Burger King for about 20 years, and never been treated like this ever, the lady in drive through window on march 9 2024 at 9:21 am was very rudely she rolled her eyes when we... Read more

Comments: 0
Rating:

Rude unhelpful staff

Complaint from Smudger on 02 March 2024 about Burger King.

I wanted to order a large order and instead of using the new kiosk system went to the counter where I asked the girl behind the counter if I could place my order as I thought it would be quicker.She... Read more

Comments: 0
Rating:

Employees Gave Counterfeit $20 Bill

Complaint from JayJay123 on 27 February 2024 about Burger King.

I went to the Burger King on (310 E Trade street) Directly across from the spectrum center. I asked the employees if they could do change for a $100 and they told me yes, I ordered a Hershey pie, Honey... Read more

Comments: 0
Rating:

Dishonest, Rude Manager

Complaint from Abby Grace on 20 February 2024 about Burger King.

Rarely do we dine in and use drive through for time reasons. Our app purchases will prove our presence. Customer service was called, but we were on hold more than eight minutes after the nice representative answered. Due to health... Read more

Comments: 0
Rating:

Unpaid while working

Complaint from Chris Green on 14 February 2024 about Burger King.

2/12/24 the manager on shift decided to clock me out 1.40hrs into my shift at 7:25pm without me knowing as I worked until 10:11pm and I have the time slip to prove it. So he had me work for free... Read more

Comments: 0
Rating:

wrong order

Complaint from lar on 11 February 2024 about Burger King.

order burgers which we all was do and love asked for no jaelapeno peppers which i am allergic to ,and without knowing had all 4 burgers with ,jalalapeno peppers, if it wasnt for my son beenin home that night it... Read more

Comments: 0
Rating:

Poor management skills

Complaint from Nice Customer on 02 February 2024 about Burger King.

I went through the drivethru to order an 8 peice chicken fry, small french fry, small sprite. I was served two round small chicken balls and 5 fries. I drove back to this location because they weren't answering the phone... Read more

Comments: 0
Rating:

Whopper

Complaint from ljmswanson on 01 February 2024 about Burger King.

There are 2 Burger Kings in Brooklyn Park and both are horrible I stopped at BK park drive today when I got home the whopper with bacon and cheese looks as if someone sat on part of it was flat... Read more

Comments: 0
Rating:

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