While Facebook remains one of the leading social media platforms globally, complaint data from our community highlights several recurrent issues affecting user experience. Common complaints include account hacking and subsequent identity theft, unresponsive customer support when dealing with hacked or disabled accounts, and inappropriate content like nudity and animal abuse being inadequately moderated. Additionally, users have reported issues with fraudulent activities on Facebook Marketplace and unjust restrictions on accounts for alleged community standard violations.
To mitigate these problems, we advise users to enable two-factor authentication for added security, regularly monitor their account settings and activity, and promptly report any suspicious behavior. For those facing unresolved issues, document all incidents, gather proof such as emails and screenshots, and persistently follow up with Facebook’s support team to seek resolution.
Do you have a dispute or had a bad customer experience with Facebook? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Facebook.
Our sentiment meter has detected that Facebook complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Facebook, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 2 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.
Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Facebook through their own website, you can use their contact form.
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Helpful experiences shared by verified Facebook customers. Search, discuss and connect with other people in our community.
Complaint from Tabro1994 on 09 July 2025 about Facebook.
I have been bullied, harassed, and abused by my ex boyfriend for almost 6 months now. A large portion of which has been on Facebook. Even if I block him, just creates new accounts to torture me from. He has... Read more
Complaint from Su whincup on 28 February 2025 about Facebook.
Yet again I have been restricted on fb messenger. No idea why too. At least they cpuld tell you what youare doing wrong Read more
Complaint from Leonex on 15 December 2024 about Facebook.
I am writing regarding the suspension of my Facebook account (associated with l.venticinque@inwind.it). According to the suspension notice, my Facebook account was suspended because an Instagram account with the username 'hjmelnikov_wright_45zwnp' allegedly violates platform rules. I hereby formally declare that I... Read more
Complaint from LozzaG82 on 26 November 2024 about Facebook.
Here’s a potential description: Two days ago, my Facebook account was unexpectedly suspended, but after submitting an appeal, I received ation that I hadn’t violated any rules and my account was reinstated. However, just two days later, my account... Read more
Complaint from Darell on 20 November 2024 about Facebook.
I was told that I did not follow community standards but not told for how long my account will be suspended for or the reason it was suspended I have filed an appeal on October 22 and have sent several... Read more
Complaint from Robert Gaddis on 17 August 2024 about Facebook.
I'm finding Facebook more frustrating. I've been a user since 2010 and the pending posts are becoming increasingly annoying.Also, the limits on the number of messages that one can post in 24 hours is BULLSHIT! You claim FB is... Read more
Complaint from Jackson2701 on 23 June 2024 about Facebook.
My complaint: Several years ago, after I had posted an article with Christian sentiments to my Facebook page, Facebook locked me out. I was unable to access my Facebook page. I then received an email from Facebook. The email asked me... Read more
Complaint from Suraj Kumar on 26 April 2024 about Facebook.
My account Facebook hack Phone number changing your hacker Read more
FaceBook is no longer safe. They allow customers accounts and information to be stolen, and they do nothing about it. They talk about there high community standards, but they will not do anything, about theft. ... Read more
Complaint from paulg.77 on 08 April 2024 about Facebook.
I am constantly met with inappropriate reels showing up on my Facebook page. These typically consist of young girls dancing in a sexual manner or young adult women doing skits involving their breasts, genitals, or performing sexual acts without nudity.... Read more
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