Facebook Complaint Sentiment: Negative

Our sentiment meter has identified a 367% increase in complaints about Facebook over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Facebook's offerings.

Sentiment data last updated on April 18, 2024

Facebook complaint process

Do you have a dispute or had a bad customer experience with Facebook? Submit your Facebook complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Facebook.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Facebook complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Facebook?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Facebook complaints chart

We have received 79 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.

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Facebook complaint statistics

Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

463
Total complaints
460
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 463 ratings

How to contact the customer service of Facebook?

Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Facebook through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Facebook reviews: (463)

Authentic experiences shared by our community for your benefit.

Facebook diactivated my account after 12 years.

Complaint from Barbara Denton-Benton on 11 September 2020 about Facebook.

Been in fb jail several times and had my account restricted for posting conservative and Christian views. Now because I posted a 911 Never Forget pic of the Twin Towers they deactivated my account. This is censorship. I have done... Read more

Comments: 0
Rating:

Kicked off for 30 days

Complaint from gerryadair2@outlook.com on 21 July 2020 about Facebook.

I made comments about bringing in Water truck to stop rioters, same as the post going around, which is still going around but I get kicked off, why. Been kicked off before and deserved it but NOT this time, they... Read more

Comments: 0
Rating:

Fake video viral

Complaint from Kp16171@gmail.com on 04 July 2020 about Facebook.

Some one make a fake video with my face and send me that video and demand money if i do not give money then that guy viral that video on social sites. Read more

Comments: 0
Rating:

Facebook account disabled for changing name

Complaint from Teachesofeachus on 01 July 2020 about Facebook.

I've had my Facebook account since 2007 (Facebook.comteachesofeachus) and I jokingly decided to change my name for a week, with the intention of changing it back. Facebook decided to fully ban and disable my account, and aren't replying to my emails... Read more

Comments: 0
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Account

Complaint from Live Stewart on 06 June 2020 about Facebook.

Facebook said my account was fake. Mainly because i think they got mad i was telling people to stay away from a bad group. Ive done nothing wrong. I simply posted stay with God. Jesus loves you. They stopped my... Read more

Comments: 0
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Can't follow

Complaint from Ruth Ann Huffman on 26 March 2020 about Facebook.

I click on something interesting and it keeps jumping backward or reverts to another site Read more

Comments: 0
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Not letting you exercise your freedom of speech

Complaint from Upconsumer on 23 March 2020 about Facebook.

Everytime I want to answer a newsfeed comment, even if it is just yes, no, or I agree, I get a statement saying it is against their community standards, yet I have seen F,,, Trump on these sites or other... Read more

Comments: 0
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Constantly disabling my account

Complaint from Daniel Utley on 13 March 2020 about Facebook.

I would like to know why my account is being disabled and when I try to make a new one after you erase my old one it disables my new one please fix this now I'm getting very irritated I... Read more

Comments: 1
Rating:

Can't get in facebook

Complaint from Star9193 on 13 March 2020 about Facebook.

Facebook won't let me log in they disabled my account for no reason they are a scam Read more

Comments: 0
Rating:

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