Facebook Complaint Sentiment: Negative

Our sentiment meter has identified a 140% increase in complaints about Facebook over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Facebook's offerings.

Sentiment data last updated on April 29, 2024

Facebook complaint process

Do you have a dispute or had a bad customer experience with Facebook? Submit your Facebook complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Facebook.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Facebook complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Facebook?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Facebook complaints chart

We have received 79 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.

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Facebook complaint statistics

Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

464
Total complaints
461
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 464 ratings

How to contact the customer service of Facebook?

Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Facebook through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Facebook reviews: (464)

Authentic experiences shared by our community for your benefit.

Unjustified deactivation of my account

Complaint from Elham Jami on 23 February 2021 about Facebook.

I opened an Facebook account at least 12 years ago. I never posted violated against community standards. This is unjustified. I never supported criminals or violated group. I have my regular page and business page. Please spesify what post... Read more

Comments: 1
Rating:

Censorship

Complaint from Dragonfly Studios on 16 February 2021 about Facebook.

I am owner of Dragonfly Studios. I did cover songs on Facebook as well as political posts. Two months ago, my account was locked without a specific reason, and Facebook said they were reviewing it, but due to... Read more

Comments: 0
Rating:

FALSE BANNING

Complaint from Chrysten Hardy on 01 February 2021 about Facebook.

Facebook banned me today for 30 days saying I violated their community standards. I did not and they reversed the decision but still will not remove the ban I have until March 3rd Read more

Comments: 0
Rating:

They are spying on me

Complaint from Saf on 26 January 2021 about Facebook.

I canceled my FB account. Deciding to use a different safer search browser. The browser advises me of who is following me as I surf the Web and Facebook is..How can I stop Facebook from stalking me? Read more

Comments: 0
Rating:

Discrimination

Complaint from Brenda Jones on 05 January 2021 about Facebook.

I made a comment on the Polk county inmate page. There was nothing foul language no bullying no threats. When I got ready to post it said it was against the rules it gave me the option to delete the... Read more

Comments: 0
Rating:

Banned from commenting for 3 months

Complaint from Patrick Kelleher on 18 December 2020 about Facebook.

I have been banned from commenting for 3 months with no explanation of exactly what I said that TRIGGERED the censoring Nazis at Facebook. My freedom of speech has been violated and am looking file legal actions or join a... Read more

Comments: 0
Rating:

Facebook ridiculous standards

Complaint from Gordon rundell on 12 December 2020 about Facebook.

I have e received not 1 but 7 supposed violations today for saying clueless you are not very bright comments they claim that is supposed bullying yet when I reported a similar post they allowed it what has really... Read more

Comments: 0
Rating:

Banned 3 days from facebook is extreme

Complaint from barbara mccourtney fawzy amin on 08 November 2020 about Facebook.

I was harrassed and bullied on facebook and facebook restructed my account for 3 days which is absolutley rediculous . It is a violation of my freedom of speech They did this because I am a Trump supporter... Read more

Comments: 0
Rating:

Accept all

Complaint from adrianxw on 06 November 2020 about Facebook.

Facebook, when I load the page, insists I accept all cookies, I have no option to reject all or any. I cannot unsubscribe to their wretched mails for the same reason. I DO NOT ACCEPT ALL, or any in fact. Read more

Comments: 0
Rating:

Account disabled after sharing NY Post article.

Complaint from Charles Wines on 29 October 2020 about Facebook.

My facebook acct has been disabled after sharing a recent NY Post article linked to the Biden laptop scandle. Not able to access anything. None of my family can see anything about my account. Read more

Comments: 0
Rating:

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