Facebook Complaint Sentiment: Negative

Our sentiment meter has identified a 367% increase in complaints about Facebook over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Facebook's offerings.

Sentiment data last updated on April 18, 2024

Facebook complaint process

Do you have a dispute or had a bad customer experience with Facebook? Submit your Facebook complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Facebook.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Facebook complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Facebook?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Facebook complaints chart

We have received 79 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.

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Facebook complaint statistics

Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

463
Total complaints
460
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 463 ratings

How to contact the customer service of Facebook?

Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Facebook through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Facebook reviews: (463)

Authentic experiences shared by our community for your benefit.

Ripoff Company

Complaint from Russell Wagner on 04 November 2023 about Facebook.

I bought a Marine Corps. birthday hat from a company called Vincustom from an add on Facebook! When I received the hat, it was worst quality ever, the writing on the hat is hardly readable. I sent them an email... Read more

Comments: 0
Rating:

disabled my personal account

Complaint from Alejandra Mingramm Iturraran on 18 October 2023 about Facebook.

My FB account was disabled due to a linked Instagram account that is not mine. This compromises my job big time, as I center a lot on social media, to have an online presence of my business and person for 20... Read more

Comments: 0
Rating:

Hacked Account, Stolen Identity.

Complaint from Cheryl Coke Norris on 17 October 2023 about Facebook.

My account was hacked and all recovery information was changed. I can no longer login or recover my account. I have reached out to Facebook to either allow me to recover my account or at least delete the account so... Read more

Comments: 0
Rating:

Facebook allows blatant RACISM

Complaint from 001982Complainer on 15 October 2023 about Facebook.

A user named Phyllis called a person a Ngro on Facebook and I reported it and Facebook says that it didn’t go against community guide lines. As a black woman, that word still being used so openly on a large... Read more

Comments: 0
Rating:

Pulling old posts

Complaint from Red_Bombshell76 on 12 October 2023 about Facebook.

I was trying to post some pictures of my best friend birthday and did not know I was suspended from using Instagram and Facebook. They pulled an old post from 2018 and told me it was against the community standard.... Read more

Comments: 0
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Harassment

Complaint from Cathy Ashton on 11 October 2023 about Facebook.

Repeatedly removing content that I allegedly posted when I don’t even post on Facebook Read more

Comments: 0
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Hacked account

Complaint from rmpalena on 29 September 2023 about Facebook.

My account was hacked and all recovery information was changed. I can no longer login or recover my account. I have reached out to Facebook to either allow me to recover my account or at least delete the account so... Read more

Comments: 0
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Deregatory words

Complaint from Zing chong on 29 September 2023 about Facebook.

TheKhasanKingdom is writing deregatory words in Facebook targeting a race . Please take action against him Read more

Comments: 0
Rating:

Facebook market place scammer

Complaint from Jo Dudley on 24 September 2023 about Facebook.

I posted an item and Christine Cornet got in touch and was asking for insurance money to get the item picked up, I said no and she went bonkers, I have all of the messages on messenger Read more

Comments: 0
Rating:

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