Facebook Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about Facebook over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Facebook's offerings.

Sentiment data last updated on April 25, 2024

Facebook complaint process

Do you have a dispute or had a bad customer experience with Facebook? Submit your Facebook complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Facebook.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Facebook complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Facebook?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Facebook complaints chart

We have received 79 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.

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Facebook complaint statistics

Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

463
Total complaints
460
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 463 ratings

How to contact the customer service of Facebook?

Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Facebook through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Facebook reviews: (463)

Authentic experiences shared by our community for your benefit.

Posts

Complaint from Sweetheart1234 on 24 September 2023 about Facebook.

I been posting stuff on facebook and they have declined it and i break the rules i wasn't disrespectful and they shouldn't decline my posts just said yes amen that is all i did i want them in trouble!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read more

Comments: 0
Rating:

Stolen privacy

Complaint from Lakerfans1 on 24 September 2023 about Facebook.

IM HERE TO MAKE COMPLAINT AGAINST FACEBOOK, THIS WAS MY PROFILE SINCE 2015 AND NOW MY PROFILE WAS STOLEN BY SOMEONE NAME LYNN MELISSA Read more

Comments: 0
Rating:

Marketplace

Complaint from Sarah81 on 23 September 2023 about Facebook.

They take down every item of my genuine designer clothing. Insinuating that it’s fake. And I’m highly offended by this Read more

Comments: 0
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POOR Customer Support at Facebook

Complaint from TamiM on 21 September 2023 about Facebook.

My facebook accounts have been hacked and stolen and Facebook will not respond to my emails or help me. I would appreciate a response and assistance to help solve my problem!! Read more

Comments: 0
Rating:

Account hacked

Complaint from Julynee Howeird on 17 September 2023 about Facebook.

My Facebook account of that I had for 18 years was hacked. I don't know how but they changed my email and phone number linked to the account. I have sentimental videos and pictures of deceased loved ones that I... Read more

Comments: 1
Rating:

Community standards violation

Complaint from irishdem on 14 September 2023 about Facebook.

I get a message on my Facebook page that I have not met their Community Standards and I am restricted for 24 hours. This has happened multiple times in the last month. Usually, it happened every three days.... Read more

Comments: 0
Rating:

donations to the Foundation. Maciek Kozłowski's Mr and Mrs Dog

Complaint from Barbara Lorenc on 12 September 2023 about Facebook.

Hello ! I am advertising my donations to the Foundation. Maciek Kozłowski's Mr and Mrs Dog, which were not donated to this foundation. Please give me my money back, it's a scandal what FB is doing. Payments are available from September 9, 2023,... Read more

Comments: 0
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