While Binance is a leading cryptocurrency exchange accommodating millions of users worldwide, complaint data from our community has flagged several recurring issues. Common complaints include difficulties with withdrawing funds, accounts being disabled or restricted without clear explanations, and inadequate or unresponsive customer service. Additionally, users report problems with identity verification, bolstered by frustrations over account deletions or modifications.
To avoid these issues, we strongly advise customers to ensure their identity verification is thoroughly completed and up-to-date, maintain detailed records of transactions, and regularly monitor their accounts. If problems arise, contact customer service immediately, document all communications, and consider using alternative platforms for critical transactions if solutions are delayed.
Do you have a dispute or had a bad customer experience with Binance? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Binance.
Our sentiment meter has detected that Binance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Binance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
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Helpful experiences shared by verified Binance customers. Search, discuss and connect with other people in our community.
Complaint from Alex P on 01 March 2024 about Binance.
While trading on what I believed to be a legitimate platform, BNB Fast Trading, I was instructed to scan a QR code to proceed with transactions. Trusting that the platform was associated with Binance, I scanned the code and transferred... Read more
Complaint from Tnmay on 05 February 2024 about Binance.
I want to delete my binance account permanently and reclaim my personal data. But binance is refusing to do that. Everyone has the rights to reclaim personal data. Binance is violating basic human rights. Please help me. Read more
Complaint from dafke on 20 January 2024 about Binance.
person is selling software wich dont work Read more
Complaint from SmallGuy on 12 September 2023 about Binance.
Hello, we are murchet trading in P2P with Binance. One day a client come to us wanting to buy large amount of crypto. He was from UK, so the restriction of a single order was 5k GBP, meaning that he... Read more
Complaint from Muhammad21 on 07 September 2023 about Binance.
I'm here to complain a issues concerned binance ,I create binance 2021 , so last year which was 2022 ,my binance account was hack by someone who's from Nigeria,who claims to help me and teach him how to trade crypto... Read more
Complaint from Being Scammed on 24 August 2023 about Binance.
My funds were transferred to Binance from Blockchain. Binance demanded I deposit % percentage of funds in ETH and they will then be able to transfer money to my bank account. Now they tell me I need to... Read more
Complaint from NataliaG on 22 August 2023 about Binance.
Binance accepted my documents to register and verify my account with my Russian passport Australian visa. It did operate in a good way until today, August 2023. They asked for additional authorization, however, did not accept the same package... Read more
Complaint from YVETTE321911@YAHOO.COM on 18 August 2023 about Binance.
Stolen identity, and I also hacking my account, turning my account into smart contracts, as well as stealing my domain names Before Binance US, I had Binance account and was a validator tester they did not forward my account... Read more
I bought 150€ worth of crypto and received 142€, and they say the rates change in the miliseconds,.. but thast why there is a countdown, to assure to parties agree on the terms... ps. the fees where 3€, there are... Read more
Complaint from 8278d on 11 August 2023 about Binance.
I joined usdt Jennifer sander co. I invest small amount but profit is good . Profit 500$ fee 100$.I didnot know about fee but i have paid too much lately. Cause I don't like profit but she encourage to me... Read more
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