While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from IOKWOR on 12 January 2021 about Binance.
My account was debited one hundred thousand naira on the 26th December. My bank affirmed that my account was debited on the 28th December to the recipient's (Binance) bank - PROVIDUS bank - on the 28th December, 2020 due network... Read more
Complaint from dreamine on 08 January 2021 about Binance.
Hi, I'm contacting you because I have a problem with the platform Binance. Here is the email I sent them to give all the details I could about my issue. I made an order on the crypto-assets NEBL on Binance the... Read more
Complaint from Oladuntoye0226 on 07 January 2021 about Binance.
On the 3rd of January, 2021, around 6:30:51 pm, I converted my 96.05usdt to btc when it was at around $32k to $33k but not more! N I got an equivalent of 0.002802! Presently coupled with the fact that btc... Read more
Complaint from stanleypedersen@hotmail.com on 07 January 2021 about Binance.
binance wont give me balance after telling me in an email that us customers have to closde accounts, I just want my money and binance will not answer Read more
Complaint from stvickers@hotmail.com on 01 January 2021 about Binance.
Binance has 4 or 5 options on how to send ETH to Coinbase. They display the amount it will cost you for the transaction, so naturally you want the lower fee. Only 2 of the options will recognize the wallet... Read more
Complaint from jody@jodyhodges.com on 31 December 2020 about Binance.
out of the blue Binance says that I have to verify and oh..by the way, not if you live in the US. I am going to be filing complaints monday with FINRA as well as the SEC and I am... Read more
Complaint from Drizzyt10 on 21 December 2020 about Binance.
Withdrew money from Binance and deposited into Coinbase, apparently Coinbase did not accept the type of deposit, contacted Binance and they are not helpful at all and I cannot retrieve my money. Read more
Complaint from Wadi on 18 December 2020 about Binance.
I mistakenly transferred the USDT into Bitcoin Wallet. I let other people from a different country to access my account so that they can help me. Then, my account is under a risk control. I have been trying to get... Read more
Complaint from Chellapounraj on 16 December 2020 about Binance.
I make today usdt exchange indian money but money not received Read more
Complaint from PK20 on 29 October 2020 about Binance.
I have tried numerous times to withdraw my funds and unable to pass the two factor authentication process as the email contains one of the codes arrives after time for input has lapsed. Its impossible to pass the authentication process... Read more
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