Binance complaint: unable to withdraw my funds

Name: unable to withdraw my funds
Item: Binance
Rating: 3
Author: Pauline

Open 29 Oct 2020 287 views Crypto / DeFi / Blockchain

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Filed 29 Oct 2020 by Pauline

I have tried numerous times to withdraw my funds and unable to pass the two factor authentication process as the email contains one of the codes arrives after time for input has lapsed. Its impossible to pass the authentication process and withdraw my money or transfer to another wallet.

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Case details

Status: Open
Company: Binance
Filed: 29 Oct 2020
Rating: 3/5
Desired resolution: I have requested my money be returned to the card in which the money came from or provide an authentication procedure that works.
Problem: Withdrawal blocked, two-factor codes arrive too late
About: exchange withdrawal

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Filed
Company notified
Company replied
Resolved

29 Oct 2020 Complaint filed and published
29 Oct 2020 Message from Bizzy: we notified Binance about this complaint.

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