Complaint: Withdrawal issue

on 18 December 2020 about Binance in category Crypto / Blockchain

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My complaint:

I mistakenly transferred the USDT into Bitcoin Wallet. I let other people from a different country to access my account so that they can help me. Then, my account is under a risk control. I have been trying to get their help to solve my issue through chat live customer service for at least 3-4 times. I got no further instruction towards my solution… The customer service said they would issue the ticket and people in a different part would help me within 48 hours. However, 5 days afterward I got an automate email that really not help me at all. It has been a problem for at least 2 weeks now. I cannot sell and also cannot withdraw crypto from my account.

0 0 vote
Justified complaint?

Suggested solution:

They can just release my account off the risk control.

Withdrawal issue
Withdrawal issue
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