While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rohit S on 24 March 2024 about Uber Eats.
Hi there. I'd like to bring to light, the scam I am having through Uber eats app. Last couple of times, when my order wasn't satisfactory (1st time, the entire coffee spilled, photos sent to Uber. 2nd time, ordered cinnamon... Read more
Complaint from swetha_3434 on 23 March 2024 about Uber Eats.
Hi, I would like to raise a complaint with the uber eats customer service team. I have had a bad experience trying to get a refund for 1 item in one of my orders when it was restaurant negligence and... Read more
Complaint from Georgina1992 on 22 March 2024 about Uber Eats.
Hello, I have been ordering from Uber ears since 2022 and I have consistently had many problems over the past 6 months. My first major issue is when I made an order from co-op. The driver that was supposed to deliver... Read more
Complaint from kali4you on 06 March 2024 about Uber Eats.
I ordered ubereats bundle and only received part of it. I called uber eats and explained my order never arrived and they said sorry but we cant give you a refund. So basically I got robbed for my food and... Read more
Complaint from pumarohit on 03 March 2024 about Uber Eats.
The uber eats order screen shows the refund was issued to me for the damaged order but I never received it. After calling them multiple times and spending hours on the chat with multiple representatives, they mentioned that we tried... Read more
Complaint from Rox on 22 February 2024 about Uber Eats.
You charged me twice for cancelled uber one . £5.99 twice. I contact you several times and your complaint handlers keep closing the chat! Read more
Complaint from ra30 on 09 February 2024 about Uber Eats.
On 08-Feb-2024, I placed an order through the Uber app for biryanis from Kashmir to Kanyakumari Restaurant. Unfortunately, when the order arrived, I was disappointed to find that food was spoiled and smelly, maybe the food was from day-before left... Read more
Complaint from damith on 01 February 2024 about Uber Eats.
I had uber one subscribed. then card linked to uber has expired. I have checked if the subscription is cancelled and find out that it's cancelled. but after renewing my card, it has automatically renew my uber subscription as well... Read more
Complaint from Zoe1979 on 28 January 2024 about Uber Eats.
This morning I made an order through the My McDonalds app for delivery- the details are attached. When the delivery driver arrived, he was shouting loudly into his mobile phone- as it was 6am I asked him to lower the volume... Read more
Complaint from Ntupy on 23 January 2024 about Uber Eats.
I called the store manager to my order was not made, and told me to cancel. I was charged for the full order as ubereats said the order was being made. So who gets the money? Does the... Read more
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