While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Anazhens on 06 January 2024 about Uber Eats.
Dear Sir / Madam, I am writing to you to raise an issue about: Uber Eats The issue that I have experienced was: I made an order on 28/12/23 from Tyldesley McDonalds. The delivery person did not deliver my order to the correct... Read more
Complaint from LaaGilani on 04 January 2024 about Uber Eats.
This is the not the first time that Ubereats have not refunded me for food that I’ve had an issue with or even when some food has been wrong or missing from my order. Instead they keep telling me that... Read more
Complaint from jennscwong on 30 December 2023 about Uber Eats.
An item was missing. I contacted the help centre and they just offered a refund of GBP1.88, which is far below the price of the missing item (3.65). On the UberEats website, it is stated that when an item is... Read more
Complaint from SpringD on 22 December 2023 about Uber Eats.
Hair in food Requested a refund to be informed there terms and conditions do not refund for hair in food they are now ignoring me and will jot refund my order Read more
Complaint from Elissa123 on 21 December 2023 about Uber Eats.
My drink and the upgraded fries did not arrive Read more
Complaint from Sharon Withers on 19 December 2023 about Uber Eats.
The delivery driver went to the wrong address twice. I have very detailed delivery instructions on my account. I have contacted Uber eats support and they will not do anything about it. My food was cold when it was finally... Read more
Complaint from Russell williams on 10 December 2023 about Uber Eats.
After waiting nearly 1 hr for my food I then found I was missing two items again. Because I've had an issue before they are r3fusing ti give me my money back. They are starling from people and refusing to... Read more
Complaint from LClarke on 29 November 2023 about Uber Eats.
I ordered Chinese food on uber eats. They sent a deliveroo push bike to pick up. This bike ride took 40 mins in very cold weather. I could see this on uber tracking. All food cold and inedible. High risk... Read more
Complaint from Zzzzzz on 26 November 2023 about Uber Eats.
I ordered with a promotion, after ordering the promotion was removed from my receipt. The price doubled and their support said they would not help since I hadn't taken a picture of the promo before they removed it. Read more
Complaint from Melanin Monroe on 24 November 2023 about Uber Eats.
Placed an order on 11/22/23, using an in-app promotion, which ended 11/23/23. When the order was being checked out, the promo was not applied, it was removed from the order. When you contact uber eats support, they tell you... Read more
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