While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jennifercastrox on 21 November 2023 about Uber Eats.
I contacted the help line and spoke to 5 different colleagues who said stated they couldn’t help me with my order even though it had been 2 hours after placing the order and the time frame had passed . No... Read more
Complaint from natty_squared on 19 November 2023 about Uber Eats.
I ordered several times with Uber Eats on 11/18/23. Each time I order, the restaurant forgets something or the order is wrong. This happened to 2 of my orders on 11/18/23. The first time, earlier in the day, I submitted... Read more
Complaint from Jagmohan singh on 17 November 2023 about Uber Eats.
I am full time Uber eats driver, one day I received message from Uber that the receipt uploaded for shop n pay order is unclear. After that I was very cautious and uploaded all my shop n pay... Read more
Complaint from Kikilee123 on 16 November 2023 about Uber Eats.
All the items were either squashed or split open and unusable Read more
Complaint from Ruby J on 10 November 2023 about Uber Eats.
Hi I placed an order yesterday from Mcdonalds the driver left the order in the middle of nowhere marked it as delivered and I was still charged. I never got my food and had to reorder the same thing again... Read more
Complaint from Benny4you on 02 November 2023 about Uber Eats.
The food from McDonald i ordered took 53 minutes to arrive and was freezing cold the driver came from McDonald on Dewsbury road then stopped for at least twenty minutes as i was tracking him on my computer,his car sat... Read more
Complaint from Chloe.price on 29 October 2023 about Uber Eats.
I ordered from Uber Eats on the 28/10/23. I paid £32.38 for a delivery from my local Asda. This order was STOLEN, Uber have fobbed me of just like they do to all their customers! I am totally appalled by... Read more
Complaint from Eddie66 on 20 October 2023 about Uber Eats.
As I try to place an order I get this message: Complete your last payment A payment of £37.68 couldn't be processed. Please pay before your next order. (see photo attached) But I can't find any reason for this in any of my... Read more
Complaint from Hazem Salama on 15 October 2023 about Uber Eats.
I had the worst experience today with a driver who failed to reach my address and faked a photo for deliver we have called 3 times to explain the address even shared the post code and waited outside the... Read more
Complaint from Karen Clark on 14 October 2023 about Uber Eats.
Unfortunately there was a delay with the order to Annapurna North Hobart. I ordered on your APP and, because I was new to using the APP I called the restaurant to see if the order had come through... Read more
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