While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 98 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Estelle on 11 August 2020 about Uber Eats.
I ordered a “deal 1” from the San Mareno in Smethwick on Waterloo road. Even before the ordered turned up the guy from the Resturant phoned me and said that what I had ordered I won’t get as uber had... Read more
Complaint from Mya Austin on 25 July 2020 about Uber Eats.
Crown Fried Chicken (2912 N 22nd St.) is listed under Uber Eats’ Black-owned section and that restaurant is not Black-owned. Read more
Complaint from Cancer34@hotmail.co.uk on 23 June 2020 about Uber Eats.
I have been awaiting a refund since 29th May. I have emailed Uber restaurants twice. Read more
Complaint from Semisilentbob1 on 18 June 2020 about Uber Eats.
Filed at complaints.biz I placed an order totalling £45.94 (including a tip for the driver) for delivery from McDonalds, Snipe way, Ashton. It was cancelled without notice why. I filed a second order for £44.95 (excluding the tip). It was cancelled.... Read more
Complaint from Chris M on 14 May 2020 about Uber Eats.
This place is an absolute joke with disgusting customer service following various messages and calls to them I am still out of pocket. I placed an order for a takeaway which was cancelled by the takeaway supplier, we chose not... Read more
Complaint from Daisy on 16 December 2019 about Uber Eats.
I have food delivered to me from mcdonalds and KFC from uber eats. Each time I have contacted support and they have said I need to make a complaint via help on the app. I do not get a refund... Read more
Complaint from Bogaz on 03 December 2019 about Uber Eats.
I am an Uber Eats driver and participated in the $1800 for 200 deliveries promo and followed all terms and conditions and they stated they would pay the difference between the trips earnings and $1800. They owe me $886... Read more
Complaint from Sdunlap39 on 22 October 2019 about Uber Eats.
I want my money back to my credit card in the amount of $72.00 cause Uber eats be customer service wasn't nice to me Read more
Complaint from Neil on 21 October 2019 about Uber Eats.
I recently had a message from uber as i am a uber eats delivery person and it stated some people didnt receive their food. OK. I explained to the person on the phone that i work nights and by UBER... Read more
Complaint from Nazlea on 04 October 2019 about Uber Eats.
I was working for uber eats and because of false allegations or complaints uber fired me and then gave me no reason except for i made a fake profile and used other information and i did not i have 9... Read more
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