While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 98 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Al-garey on 21 October 2020 about Uber Eats.
Been working with Uber eats for my business over five or six months now and they just decided about a month ago they want to review all my document anyway I’ve been sending them that document for over a month... Read more
Complaint from rdparks on 19 October 2020 about Uber Eats.
I placed an order from Uber Eats and once the driver picked the food up from the restaurant, I saw where he had to make a delivery somewhere else before dropping off my food. It sent him 30 minutes out... Read more
Complaint from Rik and J on 15 October 2020 about Uber Eats.
Uber eats regularly sends out a promo code every Wednesday. Only occasionally does it work. The last time it didn’t work I wrote a complaint to Uber eats. I was asked to send screenshots of the promo code which stated... Read more
Complaint from Smdmatexo on 15 October 2020 about Uber Eats.
Basically, lately.. my order keeps being messed up, so like any normal person would do, you’d complain.. get a refund if you haven’t received something.. but because I’ve had that many wrong orders lately, I’ve been refused a refund twice... Read more
Complaint from kimmilee53 on 08 October 2020 about Uber Eats.
very rude staff the guy put phone down we didnt have a meal as of mix up with the adress Read more
Complaint from Matty Taylor on 05 October 2020 about Uber Eats.
During 56PM i ordered food from KFC, it was all placed and never got the food and the driver marked it as completed. The driver wrote that he tried to call me and waited by the location for 7 minutes... Read more
Complaint from BRIE on 28 September 2020 about Uber Eats.
i WAS CHARGED FOR A MCDONALS ORDER THAT NEVER ARRIVED ON THE EVENING OF 092720 AT 550PM. i WAS STANDING OUTSIDE MY DOOR AND NEVER HAD A CAR COME ANYWHERE NEAR MY HOME. Read more
Complaint from Attorneyhk on 28 September 2020 about Uber Eats.
I ordered delivery from Arriang Korean Restaurant at 5:55 pm and was given an indication of arrival time. Such indication was however kept being postponed. I called the restaurant after an hour and was told that the order... Read more
Complaint from joe1920434 on 28 September 2020 about Uber Eats.
i ordered a meal from mcdonalds and only received coffee Read more
Complaint from dg9810@gmail.com on 24 September 2020 about Uber Eats.
1FOOD WAS COLD 2DRIVER COULD NOT READ SPECIFIC DIRECTIONS 3DRIVER HAD POOR LANGUAGE SKILLS ORDER WAS CHANGED BY RESTAURANT. AND I WAS NOT NOTIFIED BEFORE DELIVERY 4 A COKE WAS SUBSTITUTED FOR A LG CHOCOLATE SHAKE 5UBER... Read more
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