While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 11, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 95 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from goodmans6 on 11 November 2020 about Uber Eats.
I placed an order with Uber Eats, i put in my correct address, phone number etc. I received a notification saying my order had arrived, but it hadn’t. I phoned the courier, who stated he’d delivered it to number 7,... Read more
Complaint from quentin on 10 November 2020 about Uber Eats.
they have been sending drivers out on calls but have refused to pay out and now, after 2 hours on help support hold, they have decided not to pay their drivers this week...or till they feel like it Read more
Complaint from BarbsW641 on 09 November 2020 about Uber Eats.
I ordered a Cheesesteak combo from WnB and I would like to know why it was allowed to be put as a combo when it did not come with fries. I am a college student that hardly eats and the... Read more
Complaint from Lorieatsuber on 06 November 2020 about Uber Eats.
Uber eats kept sending me emails with discount offer and promo codes. Finally they sent one I couldn't pass up, $30 off your first order over $1. I downloaded the app verified my email and phone number applied the promo... Read more
Complaint from Cheersmate61 on 30 October 2020 about Uber Eats.
I had a delivery of food from McDonald's, queens Road Sheffield. The drinks were just in a bag not in a holder which spilled inside and wet the food for which my family could not eat , spoke to... Read more
My name is Lauren Palumbo I ordered food from mandarin on oct 26th2020 (pal.lauren@gmail.com) I noticed 1 min after placing this order the credit card it was charging was not the credit card I wanted to use. I cancelled this... Read more
I am working with Uber eat with delivery but they don’t give me my money couples of month.. my money 1574.94 they do not give me.. I am sendin thousand of massage they not replay me I am so fadaup.covid... Read more
Complaint from GEEJEI on 25 October 2020 about Uber Eats.
I was trying to place an order with uber eats and tried to cancel an unfinished order but little did I know that the order still went through after seconds of cancelling it. I called the pizza shop that received... Read more
Complaint from Princia on 23 October 2020 about Uber Eats.
I ordered food from WOK IN A BOX Giles Plains and my money was taken but the food never came. i called and they did not answer and they had already closed. Time was 1941hrs 22102020 Read more
Complaint from jsdaybiochem on 22 October 2020 about Uber Eats.
We ordered our meals at approximately 7:35 last night and were told they would be delivered by 8:05 p.m. At 8:15, our driver called and said he was given the wrong address. We gave the correct address in... Read more
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