Uber Eats complaint: Never received order then fobbed off!

Complaint from MrsM29 reported on 19 October 2021 about Uber Eats

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My complaint:

I have never in my life experienced such a poor service as I have today.
Today I set up an account and made my first order with Uber eats today and the driver arrived at the wrong place, he called me and was extremely rude and as a result he told me he wouldn’t be delivering my take away (x3 happy meals for my children). I have attempted to get in contact with customer service to actually get my hard earned money refunded.

He was at the wrong address, I texted my address and was met with “I’m at the right address your in the wrong place” – I think I know my own address!

Suggested solution:

Return my money and delete my account.

Uber Eats complaint Never received order then fobbed off!
Uber Eats complaint Never received order then fobbed off!
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