Uber Eats complaint: Failing to refund order

Complaint from Ra03rob reported on 24 January 2021 about Uber Eats

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My complaint:

I received a curry from jhorna restaurant

I ordered a korma with mixed vegetables becuase I am vegetarian.

I received a chicken korma.

The rice was cold and the naan was cold and tasteless.

I let uber know about this and they only refunded the korma. But my whole meal was wasted due to this and all went in the bin.

I have reported the incident to the food standards agency regarding the chicken in the korma

But I would like uber eats looked into for failing to refund an order

Suggested solution:

Full refund of order

Uber Eats complaint Failing to refund order
Uber Eats complaint Failing to refund order
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