Uber Eats complaint: Uber Eats and Baskin and Robbins – shocking customer service!
Filed 23 Jun 2022 by Betty
I am not sure why I am unable to contact someone directly on your website or via email, it seems all these contacts have been removed from your website. What is happing to customer service? I placed an order on UberEats for Baskin and Robbins, after waiting for nearly an hour I checked my emails to see that the driver has delivered it to the wrong address! I contacted Baskin and Robbins and was told that it has nothing to do with them so I tried your website and submitted what I could based on your limited options. However according to your automated service, I am not eligible for a refund.
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