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Uber Eats complaint: $30 promo code rip off

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Filed 6 Nov 2020 by Laura

Uber eats kept sending me emails with discount offer and promo codes. Finally they sent one I couldn’t pass up, $30 off your first order over $1. I downloaded the app verified my email and phone number applied the promo code and started checking out. The final step asks to add a tip so I did and then hit the pay now button as directed. My payment was successful and the promo code was gone. Charging me the full amount! I am certain this is a scam and I am not the only one this has happened to.

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Discussion

3 comments

  1. Shane

    UberEats is an absolute scam, I just went through the same issue today, I even tried to cancel my order immediately after paying when it showed they charged me for the full amount; Customer service said that they would be able to refund me for the $30 however that never happened. People are not looking to get meals for free, just trying to redeem a coupon sent by the company! Insane.

    Reply

  2. Don Droga

    I had a similar experience but didn't finalise the transaction.
    They gave me a $20 promo. I applied it. Went to check out and no promo.
    It was supposed to be $20 off.
    They should stop this deceitful practice and show the promo with the adjustment in the order total.
    Classic bait and switch.
    Getting live support is impossible. Avoid.

    Reply

  3. Jason

    The same exact thing just happened to me. The first charge had the $35 taken off then the final bill no promo. CS said I need a screenshot of the promo code like who takes a screenshot. I really didn't think Uber would be so petty to not honor their promo. Will never order from Uber eats again so they will loose a valued customer.

    Reply

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