Uber Eats complaint: Allergic to food

Name: Allergic to food
Item: Uber Eats
Rating: 1
Author: Lashonda

Open 24 Jul 2023 101 views Fast Food / Delivery

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Filed 24 Jul 2023 by Lashonda

Order a salad no tomatoes I was allergic, soon as I opened the container 2 big tomatoes sitting there. And I ordered a calzone no ricotta cheese, cut it opened all ricotta. Brought it to Uber eats attention they said no refund, they will let the store know where they went wrong. This is unacceptable

Uber Eats complaint: Allergic to food — Photo Lashonda uploaded with this complaint

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Case details

Status: Open
Company: Uber Eats
Filed: 24 Jul 2023
Rating: 1/5
Desired resolution: Full refund and for the trouble extra 50% percent off a order.
Problem: Allergen items included despite request, no refund
About: salad and calzone

Progress

Filed
Company notified
Company replied
Resolved

24 Jul 2023 Complaint filed and published
24 Jul 2023 Message from Bizzy: we notified Uber Eats about this complaint.

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