Uber Eats complaint: App error, no refund
Filed 6 Jan 2021 by Kerry
On 12242020 I tried to place an order with Am Thai restaurant and was kicked out of the app. I tried again and the same thing happened. I proceeded to order from another restaurant and that was successful. The next day I noticed that I was charged twice for the two failed attempts. I contacted Uber eats to get my money back and was refunded for ONE order. It’s now 162021 and I’m still trying to get my refund. I’ve explained, I’ve sent screen shots of the two separate orders and still no refund. They’ve even had the audacity to ten me it’s been more than 48 hrs since the incident so they can’t do anything. I have multiple messages over the past two weeks of me trying to get my money back.
Report
Discussion
0 comments
No comments yet. Been through something similar with Uber Eats? Start the discussion above.
More Uber Eats complaints
View all 737Hugely disappointed and let down
I was in Cardiff with my adult daughters who were treating me to a special takeaway for my 60th from…
Driver suspicious
The driver Lorenzo came to the correct address here at 1917 Elmwood Ave. Ste.114. The app showed that the driver…
Food never delivered
Yesterday I requested food to be delivered, and they told me it had been delivered. But they must have gone…