Uber Eats complaint: Hugely disappointed and let down

Name: Hugely disappointed and let down
Item: Uber Eats
Rating: 1
Author: Laura

Open 10 Dec 2021 163 views Fast Food / Delivery

File your Uber Eats complaint How does Complain.biz work?

Filed 10 Dec 2021 by Laura

I was in Cardiff with my adult daughters who were treating me to a special takeaway for my 60th from The Coconut Tree. We ordered at 6 for 7-7.30 and at 7.40 it was suddenly cancelled. We could see it had been picked up though! And then the restaurant wouldn’t take any more orders. So disappointed

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Uber Eats
Filed: 10 Dec 2021
Rating: 1/5
Desired resolution: I would like my daughter to be given the cost of the meal in compensation. It won’t be very much but it might make her feel better, as she felt she had let me down when it all went wrong.
Problem: Order picked up, then cancelled
About: takeaway meal

Progress

Filed
Company notified
Company replied
Resolved

10 Dec 2021 Complaint filed and published
10 Dec 2021 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

Discussion

0 comments

No comments yet. Been through something similar with Uber Eats? Start the discussion above.

More Uber Eats complaints

View all 737

Order never received

I ordered some fish chips for my family Friday night (02/09/2023), paid £40.84 but never received my order and was…

3 Sep 2023

Unable to cash out

Hi, I am unable to cash out it is been 3 weeks now….. It is inadmissible to wait 3 weeks…

10 Dec 2021

Not getting paid fully for deliveries made

I have several deliveries that I have made and I have only gotten a percentage of what I am supposed…

8 Dec 2021

Wronged by Uber Eats too?
Make it sting!

Launch complaint