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Uber Eats complaint: Order never received

Open 169 views Fast Food / Delivery

Filed 3 Sep 2023 by Megan

I ordered some fish chips for my family Friday night (02/09/2023), paid £40.84 but never received my order and was in fact given someone else’s order! I tried ringing the driver straight away but the call didn’t go through when I got through to the restaurant I spoke with the owner who ed my order had never left the restaurant with the driver. Uber Eats is refusing to give a refund despite me sending a picture of the receipt with this other persons name order and amount paid to them.

Uber Eats complaint: Order never received
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