Uber Eats complaint: Missing item-no refund

Name: Missing item-no refund
Item: Uber Eats
Rating: 1
Author: Nancy

Open 4 Sep 2023 96 views Fast Food / Delivery

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Filed 4 Sep 2023 by Nancy

I ordered from Marco’s pizza on UberEats. The order was delivered but an item was missing-brownies @ $9.59. I contacted UberEats and was told that the order was ineligible for a refund. I contacted by phone and was told that my account was restricted but no one could tell me why or how it could be unrestricted.

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Case details

Status: Open
Company: Uber Eats
Filed: 4 Sep 2023
Rating: 1/5
Desired resolution: Refund for the missing item
Problem: Missing item, refund refused
About: brownies
At stake: $9.59

Progress

Filed
Company notified
Company replied
Resolved

4 Sep 2023 Complaint filed and published
4 Sep 2023 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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