Complaint: Charged for something I didn’t receive

on 10 February 2021 about Uber Eats in category Fast Food / Delivery / Takeaway

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My complaint:

I placed an order with Mac Donald’s back in August but the food did not arrive. I managed to get through to someone on the phone (eventually) who gave me a refund. I ordered some food on 24th January and I paid on Apple Pay for what I thought was my order for that day but it turns out they charged me for the food I ordered in August (again). I went on the app proved I didn’t owe so rather than refund me they’re just ignoring me.

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Justified complaint?

Suggested solution:

I want a refund

Charged for something I didn’t receive
Charged for something I didn’t receive
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