Uber Eats complaint: Did not receive order

Name: Did not receive order
Item: Uber Eats
Author: Lisa

Open 21 Jan 2022 184 views Fast Food / Delivery

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Filed 21 Jan 2022 by Lisa

I did not receive my order and was not refunded. I spoke with the driver who hung up on me and I submitted the text from my neighborhood app showing the pizza was delivered 2 streets over and discovered the next morning. Uber stated I had a refund in the past so they wouldn’t refund me. They also didn’t take the tip back from the drivet

Uber Eats complaint: Did not receive order — Photo Lisa uploaded with this complaint

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Case details

Status: Open
Company: Uber Eats
Filed: 21 Jan 2022
Desired resolution: Refund my order I never received
Problem: Order not received, refund refused
About: pizza delivery

Progress

Filed
Company notified
Company replied
Resolved

21 Jan 2022 Complaint filed and published
21 Jan 2022 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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