Uber Eats complaint: charged for orders I did not place

Name: charged for orders I did not place
Item: Uber Eats
Author: Shelley

Open 3 Jun 2021 353 views Fast Food / Delivery

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Filed 3 Jun 2021 by Shelley

There are charges for 2 orders on my credit card that I did not make. One was on May 30, 2021 for $52.84 7.92 $60.76 and the second was on May 15, 2021 for $6.67 $26.68 $33.35.
I checked my online profile and the last order placed with Uber Eats was December 29, 2020

Uber Eats complaint: charged for orders I did not place — Photo Shelley uploaded with this complaint

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Case details

Status: Open
Company: Uber Eats
Filed: 3 Jun 2021
Desired resolution: Refund the fraudulent charges to my credit card.
Problem: Charged for two orders never placed
About: food delivery orders
At stake: $60.76

Progress

Filed
Company notified
Company replied
Resolved

3 Jun 2021 Complaint filed and published
3 Jun 2021 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

Discussion

1 comment

julilly 3 Aug 2021

I just signed up for Uber Eats for the first time and ordered food on 08/02/21, the next day on 08/03/21 I received a charge for the same amount of $26.68.

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